Senior Manager, Contract Management

This senior manager position is responsible for managing a team in the creation of contracts by leveraging expert knowledge of KP purchase agreements and provisions; ensuring the alignment of agreements with sourcing strategies; partnering with key stakeholders to ensure business requirements are translated into contract specifications; understanding and anticipating the short and long-term impacts and risks associated with agreements and business decisions; fostering relationships and managing the internal stakeholder process throughout the contract lifecycle; and managing the preparation of written contracts, reports, and presentations for diverse stakeholders.
This position is also responsible for managing the completion and review of contract cost and spend analyses; managing complex and/or high impact contract negotiations both verbally and in writing; overseeing the management of projects or portions of larger projects; managing the reporting and measurement of SLAs and metrics; overseeing the supplier selection and management process; and reviewing and selecting supplier proposals for leadership approval.

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.


• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.


• Manages a team in the creation of contracts by leveraging expert knowledge of KP purchase agreements and provisions; ensuring agreements are aligned with sourcing strategies; verifying information on precedents related to context, supplier and/or industry to ensure optimal results; partnering with SMEs and stakeholders to ensure business requirements are translated into desired contract specifications; fostering relationships and agreements with suppliers; managing the internal stakeholder process throughout the contract lifecycle; adhering to all purchasing policies; reviewing performance data and taking necessary corrective action; understanding the short and long-term impacts and risks associated with agreements and business decisions; and managing the preparation of written contracts, reports and presentations for diverse stakeholders and leadership.


• Manages and reviews contract cost and spend analyses, reports, data summaries and related stakeholder presentations; and partners with leadership to identify and capitalize on cost saving opportunities.


• Manages complex and/or high impact contract negotiations both verbally and in writing by applying expertise in negotiation strategies and methodologies; adjusting negotiations based on key issues, parties, interests and objective standards of legitimacy; and managing the agreement approval process.


• Oversees the management of projects or portions of large scale projects by managing the identification of objectives, deliverables, timelines, and general project needs; monitoring the project activity of team members and assuring achievement of deliverables; bringing issues and concerns immediately to the attention of key stakeholders and leadership as appropriate; and parternering on project quality review and evaluation.


• Manages the reporting and measurement of SLAs and metrics by ensuring team delivery against SLA criteria; identifying opportunities to improve SLAs and metrics; resolving and/or escalating issues that could impact SLA performance; and meeting or exceeding SLA requirements on an ongoing basis.


• Oversees supplier selection and management by leveraging expertise of supplier capabilities and advanced knowledge of factors affecting a suppliers ability to meet KP requirements; and reviewing and selecting supplier proposals for leadership approval.