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Human Resources & HRIS

Empowering People to Improve Health

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Case Manager, Disability Management, Portland

Location: Portland, OR Additional Locations:
Job Number: 754359 Date posted: 11/28/2018
This position provides case management for all aspects of Disability Management, to include Leaves of Absence: FMLA (Family Medical Leave Act), OFLA (Oregon Family Leave Act), WFLA (Washington Family Leave Act) WFCA (Washington Family Care Act), Workers' Compensation, claims under the Americans with Disabilities Act Amendment Act (ADAAA), and employees returning employees to work with non-occupational injuries or illnesses. The key objective of Disability Management is to maintain an active workforce and help employees stay at or return to work with all necessary support and resources.

Essential Functions:

- Provides Case Management for all of the following: Understand federal and state laws and how these interact with the multiple labor contracts and KPNW policies including leave of absence, ADAAA, Worker's Compensation and return to work. Provide consultation to employees and managers on federal, state and contractual leaves of absence, ADAAA, Worker's Compensation and Return to Work issues. Ensure that the integration of the various disability management programs are facilitated as needed and that any benefits are provided in a timely and accurate manner. Ensure integration with other benefit programs such as Short Term Disability (STD), Long Term Disability (LTD), health benefits, paid time off programs, and other internal and external benefits. Conduct the ADAAA interactive process, including determining appropriate and reasonable accommodation. Facilitate the return to work process for employees with occupational and non-occupational injuries or illness who have restrictions and find available and suitable work within the region. Identify employees with occupational and non-occupational injuries or illness who are unable to return to a suitable position within the region due to their limitations. Refer the employee to applicable resources such as vocational rehab, ADAAA interactive process, or retirement. Document all correspondence, medical documentation, meetings, and interactions with the employee, manager, and any involved parties. This includes tracking the progress of the case and initiating any follow-up. Partner with HR Consultants in managing escalated cases that also involve labor management issues. Collaborate with third party vendors to manage leave of absence or worker's compensation cases, including complex issues.
Represent the employer's interests with informed decision-making on complex and litigated worker's compensation cases. Provide instruction to managers and timekeepers on how to appropriately code an employee's timecard while on leave or in transitional work for both occupational and non-occupational injury and illness.
- Ensure that the region's disability management policies, procedures and practices meet applicable legal and regulatory requirements, collective bargaining agreements and internal compliance. State laws and federal regulations include, but are not limited to the ADAAA, FMLA, OFLA, WFLA, WFCA, Oregon and Washington Worker's Compensation statutes and HIPAA (Health Insurance Portability and Accountability Act).
- Provide training to managers, supervisors, employees, labor, safety committees and the medical community about the region's disability management policies, procedures and compliance. This includes Leave of Absence (FMLA, OFLA, WFLA, WFCA, Contractual/KP Policy, etc.), ADAAA, Worker's Compensation and Return to Work Program.
- Maintain applicable certifications and actively participate in education continuation opportunities for all areas of the programs.
Basic Qualifications:

- Minimum two (2) years of experience in Return to Work Programs, Disability Management, ADAAA Case Management Workers' Compensation or Leaves of Absence.
- Experience working with injuries/illness and physical limitations.
- Bachelor's degree in business administration or related field, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Valid driver's license or able to travel throughout the NW region.
- CPDM (Certified Professional Disability Management) or similar professional licensure within two (2) years of entering this position.
- Oregon Workers' Compensation Claims Examiner certification within one (1) year of entering this position or five (5) years of recent experience in Workers' Compensation program administration.

Additional Requirements:
- In-depth understanding of the laws and regulations related to leave of absence and disability management, including but limited to FMLA, OFLA, WFLA, WFCA, ADA, etc.
- Working knowledge of physical job analysis and job description essential functions.
- Functional understanding of Ergonomics and worksite modification.
- Demonstrated customer-focused service skills.
- Demonstrated group presentation skills to instruct, inform and persuade.
- Basic understanding of regulatory requirements, bargaining agreements and workplace safety principles.
- Excellent interpersonal, written and verbal communication skills.
- Demonstrated ability to tolerate and cope with ambiguous situations.
- Creative, innovative, self-directed, works well in a team environment.
- Strong problem solving skills.
- Basic computer skills.

Preferred Qualifications:
- Minimum three (3) years of experience in all aspects of Disability Management.
Primary Location: Oregon,Portland,Kaiser Permanente Building 500 NE Multnomah St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Human Resources / HRIS Department: Disability Management Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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