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Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Business Analyst Sr AIS BPA

Location: Rancho Cucamonga, CA Additional Locations:

1800 Harrison 1800 Harrison, 1800 Harrison, Oakland,California, 94612
Marketing Sales Service and Admin 3100 Thornton, 3100 Thornton Ave., Burbank,California, 91504
California Service Center - Rio S.D. 8954 Rio San, 8954 Rio San Diego Dr., San Diego,California, 92108
Job Number: 792688 Date posted: 05/03/2019
Description:

The Business Process Automation (BPA) team drives operational efficiency across Health Plan Products, Service, and Administration (HPPSA) by leveraging intelligent technology and the latest automation solutions like Blue Prism, Automation Anywhere, etc. to automate and reduce manual processes across the organization.

The BPA Business Analyst Senior will be responsible for analyzing processes and data to identify business process automation opportunities. This includes managing the intake and discovery process of new opportunities, documenting processes, identifying unique steps and data sources to accomplish automation, developing business cases, collecting business requirements, evaluating the feasibility of business process automation, testing and validating BPA, identifying process optimization opportunities, evaluating and optimizing the outcomes of business process automation solutions (i.e. business value realization) and developing business cases.



Essential Responsibilities:


  • Identifying, quantifying, qualifying, socializing and supporting implementation of Automation opportunities across HPPSA.


  • Driving detailed requirements gathering, process mapping for hand-off into development sprints.


  • Partner with Technology teams, Operational SMEs, Production Support through agile sprints and/or offshore development to ensure BPA automations are built as needed to meet strategic objectives.


  • Reviewing and advising the HPPSA organization on BPA project feasibility.


  • Collecting and documenting captured BPA benefits from the HPPSA organization.


  • Create status and progress reports of HPPSA BPA automation discovery process and maintain the automation Roadmap.

  • Basic Qualifications:

    Experience


  • Minimum two (2) years of experience in product management, process improvement, technical consulting, Business Analysis or similar field.

  • Education

  • Bachelor of Science in a Science, Technology, Engineering, Mathematics field or related field.

  • Advanced degree in a Science, Technology, Engineering or Mathematics field or Master of Business Administration (MBA).

  • License, Certification, Registration

  • N/A



  • Additional Requirements:

  • N/A



  • Preferred Qualifications:

  • Experience building and executing product roadmaps aligned with business priorities and technology capabilities preferred.

  • Experience driving product vision forward through collaboration and coordination with Technology teams, Operations, leadership, and business SMEs preferred.

  • Ability to define documentation templates and create project artifacts that are appropriate to the scale of projects preferred.

  • High attention to detail with the ability to manage multiple, competing priorities simultaneously preferred.

  • Knowledge or experience with robotic process automation software preferred.

  • Knowledge or experience with agile software development preferred.

  • Knowledge or experience with process improvement preferred.

  • An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner preferred.

  • Experience working through organizational change, developing and implementing creative solutions preferred.

  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and decisions preferred.

  • Six Sigma certification and experience preferred.
  • Primary Location: California,Rancho Cucamonga,Empire Corporate Plaza 10740 4th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Consulting Services / Project/Program Management (Non IT) Department: AIS Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Consulting Services & Project/program Management (non-it) Careers

    Consulting Services & Project/program Management (non-it) Careers

    These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

    Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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