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Data Scientist IV Advanced Analytics

Location Rancho Cucamonga, California Job Number 1023116 Date posted 03/10/2022
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Job Summary:

Consumers are at the center of everything we do.  Data is central to our decision-making process, and analytics is essential to promoting an insights-driven decision-making approach and culture.  As part of Service and Performance (Consumer Experience) team, you will be joining us on a mission to reduce consumer effort, improve satisfaction and overall experience, and increase efficiency across various health plan touch points.  Our journey to this effortless experience begins with actionable insights, and we provide the essential ingredients of data fluency.  You will help us to enable our stakeholders and partners to develop an in-depth understanding of the holistic consumer experiences and needs, and guide them towards better insights-driven decision-making.

As a Data Scientist, you will contribute to this objective by supporting and consulting our stakeholders in the area of advanced analytics, and translating cross-channel structured and unstructured data into actionable insights via research, modeling, analysis, and recommendation.  This includes identification of improvement opportunities, enabling consumer and employee centric decision-making, helping to focus our consumer experience (CX) and employee experience (EX) initiatives on the areas of greatest impact to ensures delivery of service excellence, and tracking and measuring progress.  Some examples include improving the enrollment, onboarding, and offboarding experience, utilization of our health care services, and digital self-service capabilities.  To be successful, you should have a strategic mindset, critical thinking, an insights-driven approach to solve problems, effectively collaborate cross-functionally, and utilize strong communication, storytelling, and influencing skills to articulate and present insights to various stakeholders across the business.

In addition to the responsibilities listed below, this position is also responsible for solving client analytics problems under the guidance of more senior employees; communicating results and methodologies; designing experiments to validate findings or test hypotheses; defining validity of information, how long information is meaningful, and relation to other information; working with data steward to ensure information is in compliance with regulatory and security policies; and qualifying where information can be stored or what information may be used in support of the use case. This position is also responsible for assessing the volume of data supporting an initiative, data type, and speed or sudden variations in data collection; helping the organization understand principles and math behind the process; and providing on-going tracking and monitoring of performance of decision systems and statistical models.

Essential Responsibilities:

  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

  • Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.

  • Executes creative data analytic approaches leading to actionable outcomes by defining and calculating metrics to be analyzed; defining, calculating, and validating algorithms; and conducting analyses, including descriptive, correlational, inferential, and/or predictive statistics.

  • Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency; evaluating and summarizing data and results; creating summary statistics; developing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; reporting to stakeholders on key findings; identifying needs for the development and implementation of additional reporting solutions; and preparing documentation as appropriate.

  • Interprets data analyses by applying findings to contextual settings; and developing insights, reports, and presentations telling a compelling story to stakeholders to enable and influence decision making; and providing context related to data interpretations and/or limitations as appropriate.

  • Drives strategic data-informed decisions by consulting with clients to identify and clarify key business needs; developing outcomes and process measures; translating business requirements; determining data/information needs and data collection methods; developing analysis plans; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; and documenting processes and deliverables.

  • Gathers data and information on targeted variables in an established systematic fashion by validating data sources; querying, merging, and extracting data across sources; completing routine data refresh and update; developing and/or delivering tools for electronic data collection; and providing user training, support, and documentation.

  • Develops analytical and/or statistical models enabling informed business decisions by determining data and analytical requirements; creating models leading to actionable insights; and testing, refining, and validating models.

  • Prepares data for analytic efforts by integrating and consolidating data; ensuring data quality and accuracy; profiling data inaccuracies and recommending process improvements or system changes to enhance overall quality of the data; and cleaning and creating final data set(s) for analysis.

Minimum Qualifications:

  • Minimum three (3) years machine learning experience.

  • Minimum three (3) years experience working with data visualization tools.

  • Minimum three (3) years programming experience.

  • Minimum three (3) years statistical analysis and modeling experience.

  • Minimum one (1) year experience in a leadership role with or without direct reports.

  • Bachelors degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field and Minimum five (5) years experience in data analytics or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

  • N/A

Preferred Qualifications:

  • Three (3) years study design experience.

  • Three (3) years experience working with artificial intelligence tools.

  • Two (2) years experience delivering presentations to management.

  • Three (3) years relational database experience.

  • Three (3) years experience working with Tableau.

  • Three (3) years experience working with SQL.

  • Three (3) years experience working with Open Source Tools (e g , R, Python).

  • Two (2) years experience working in a matrixed organization.

  • One (1) year health care experience.

  • Three (3) years network analysis experience.

  • Three (3) years programming experience.

  • One (1) year experience in transition or change management implementation.

  • Three (3) years text analytics experience.

  • Three (3) years experience working with data visualization tools.

  • Three (3) years deep learning experience.

  • Three (3) years experience working with data extraction and manipulation language.

  • Three (3) years statistical modeling experience.

  • Three (3) years data simulation experience.

  • Three (3) years machine learning experience.

  • Masters degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field.

Primary Location: California,Rancho Cucamonga,Empire Corporate Plaza Additional Locations:

Corona Data Center, 1850 California Ave., Corona,California, 92881
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504
Regional Office - Colorado, 10350 E. Dakota Ave., Denver,Colorado, 80247
Greenwood Plaza IT, 6560 Greenwood Plaza Blvd., Greenwood Village,Colorado, 80111
Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: Data Analytics & Reporting Department: Po/Ho Corp - Mbr Svc-Prof Proj & Admin Svcs - 0315 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.