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Behavioral Health, Social Services & Spiritual Care

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Area Director Behavioral Health

Location: Redwood City, CA Additional Locations:
Job Number: 787845 Date posted: 04/17/2019
Description:

In conjunction with Behavioral Health Chiefs of Services, responsible for the operational, service and fiscal management of psychiatric patient care services across multiple facilities with subordinate Behavioral Health Directors. Directs the operations of full service/ high volume behavioral health facilities (inpatient and outpatient).  Develops strategies on key initiatives, ensures compliance with regulations, and consults on patient care service issues.  Builds a strong, competent staff, and ensures staff provides high quality, accessible, and cost effective behavioral health services which comply with local, state, and federal requirements.



Essential Responsibilities:

  • In conjunction with the Chiefs of Integrated Behavioral Healthcare Services, manages Behavioral Health Directors across a multi-facility area.

  • Coordinates the operations of the department by maintaining appropriate staffing levels, and developing/monitoring performance improvement, safety, quality and regulatory standards.  Accountable for access outcomes, service goals and quality outcomes, such as feedback informed care.

  • Develops strategic plans and ensures their successful implementation, including maximizing access and improving efficiencies while maintaining quality outcomes and the patient care experience.

  • Oversees budget planning/development/monitoring.  Manages the financial performance, identifies and implements strategies to reduce costs, and improves quality of service and care.

  • Directs the management of human resources, labor relations, employee and department safety and risk management issues. Provides strategies on workforce planning, including recruiting and retaining a well-trained and competent staff.  Ensures ongoing professional development for self, clinical staff, support staff, and student affiliates.

  • Accountable for department and regulatory standards, policies and procedures.  Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer focused delivery of services and cost effective utilization of necessary services.

  • Ensures compliance with regulations and directives of the Joint Commission and DMHC, as well as federal, state, and local regulations.

  • Designs and implements a safety program to create an environment of safety for both staff and members.

  • Communicates effectively with all levels to demonstrate the work of the department and its contribution toward TPMG goals and initiatives.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.


  • Secondary Functions:



  • This position provides oversight of two outpatient mental health clinic locations, Redwood City and San Mateo. 

  • Work closely with the Chief, Assistant chiefs, and clinic managers to provide support for our clinicians and excellent care to our members. 

  • Basic Qualifications:

    Experience

  • Minimum of five (5) years previous management experience in a large department in a complex healthcare setting.
    Education

  • Bachelor's degree in nursing, psychology, social work or other health related field or if no license in Psychology, Marriage Family Therapy or Clinical Social Work, Master's degree in Public Health or related field required.
    License, Certification, Registration

  • Must have a Nat'l Provider Identifier (NPI), or obtain an NPI, prior to employment start date if licensed.

     

    Additional Requirements:

  • Demonstrated accomplishments in health care leadership.

  • Comprehensive knowledge of federal state and local regulatory standards required.

  • Knowledge of social services agencies, state regulations and APA standards as they relate to client treatment, patient rights and client/patient confidentiality, and other ethical issues.

  • Excellent interpersonal and communication skills.

  • Demonstrated achievements in management and staff development.

  • Excellent labor relations and human relations skills

  • Must be able to work in a Labor/Management Partnership environment.
     

     

    Preferred Qualifications:

  • Five (5) years of experience in an outpatient behavioral healthcare setting preferred.

  • Current valid license as a Psychologist or Marriage and Family Therapist, or Licensed Clinical Social Worker in the State of California, or Masters level RN preferred.

  • Mental health professional preferred.  

  • Flexibility and good humor in backing up and collaborating with colleagues from multiple disciplines preferred.

  • Patient-centered work ethic preferred.

  • Ability to maintain equanimity with colleagues and patients preferred.
  • Primary Location: California,Redwood City,Redwood City Veterans Medical Offices 1400 Veteran Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Behavioral / Mental Health Department: RWC Mental Health Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Behavioral Health, Social Services & Spiritual Care Careers

    Behavioral Health, Social Services & Spiritual Care Careers

    Backed by a committed interdisciplinary team of health care professionals, you'll provide high-quality treatment for patients with behavioral health and/or bio-psychological concerns, including those in psychological crisis.

    With the strength of our network at your fingertips, you'll be sure your patients receive prompt, appropriate referrals across our organization with no barriers to the continuity of care. Opportunities and specialty settings range from substance abuse to social work and autism to eating disorders.

    Opportunities:

    • Alcohol and Substance Abuse Counselors
    • Case Managers
    • Clinical Psychologists
    • Clinical Social Workers
    • Health Educators
    • Marriage and Family Therapists
    • Medical Social Workers
    • Psychiatric Social Workers

    Specialty Settings:

    • Addiction Medicine/Chemical Dependency
    • Autism
    • Chronic Pain Management
    • Eating Disorders
    • Employee Assistance
    • Geriatrics
    • Help Line/Psychiatric Call Center
    • Home Health
    • Hospice
    • Medical Social Work
    • Neuropsychology
    • OB/GYN
    • Palliative Care
    • Pediatrics
    • Psychiatric Emergency Team (PET)
    • Psychiatry (Adult, Adolescent & Child)
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