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Kaiser Permanente Careers

Administration, Clerical & Support

Provide Critical Support

Our company doesn't run without our administrative professionals. Come join a team where you will utilize your strengths and have the opportunity for personal growth, empowering you to realize your potential.

Support Services Representative, Grade 325

Location: Redwood City, CA Additional Locations:
Job Number: 794102 Date posted: 06/11/2019

This position provides functional direction and ensures all clinical departments have adequately trained, qualified staffing.

Essential Functions:
- Determine complex department staffing needs, scheduling, and arrange appropriate coverage.
- Review assigned work for accuracy and completeness.
- Provide functional direction to assigned staff.
- Train and orient new or less experienced personnel.
- Direct and check the work of all assigned staff.
- Document schedules, employee's demographics and other information to provide complete and accurate reports for clinical department managers.
- Serve as a resource person to co-workers by answering procedure questions and assisting in problem solving.
- Organize and effectively implement annual vacation planning for clinical departments.
- Post annual vacation and holiday schedules in accordance with contract provisions.
- Document complete and accurate TIME keeping and vacation planning for all clinical department staff.
- Supervisory Responsibilities: N/A
- Other Duties as assigned

Basic Qualifications:
- Two to three years general clerical experience with at least one year in a medical setting, preferably in an ambulatory care area.
- High School Diploma or equivalent.

Additional Requirements:
- Proficient with Kaiser computer systems/PC utilization and software applications (Word, Excel, PowerPoint)
- Demonstrated working knowledge of spreadsheets and word processing systems.
- Demonstrated ability to type 40 WPM and use common business office equipment (i.e. calculator).

Preferred Qualifications:
- 1-2 year's College of Business School preferred.
- Payroll and timekeeping experience preferred.
- Prefer one-year experience in a position which required determining complex department staffing needs, scheduling, and arranging appropriate coverage.
- Prefer prior experience with Centricity staffing system

Primary Location: California,Redwood City,Redwood City Hospital (replace) 1100 Veterans Blvd Scheduled Weekly Hours: 0 Shift: Evening Workdays: On-Call Working Hours Start: 3:30pm Working Hours End: 12:00am Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: United Healthcare Workers - West Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Staffing Office Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Administration, Clerical & Support Services Careers

Administration, Clerical & Support Services Careers

From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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