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Kaiser Permanente Careers

Administration, Clerical & Support

Provide Critical Support

Our company doesn't run without our administrative professionals. Come join a team where you will utilize your strengths and have the opportunity for personal growth, empowering you to realize your potential.

Analyst Business Operations Jr

Location: Renton, WA Additional Locations:
Job Number: 809395 Date posted: 07/09/2019

Supports the Centralized Business Operations Support (CBOS) Analyst team by performing tasks, such as, but not limited to, simple Epic updates (patterns, smartphrases), procedure maintenance in Contribute and SharePoint, testing, requesting enhancements to systems and tools, and project support. Monitors team intake tools to route questions and requests to the appropriate subject matter expert. Maintains SharePoint and other tools owned by CBOS. Coordinates training sessions related to project work and provides some training to end users.

Essential Responsibilities:

  • Collaborates with Business Operations Analysts to coordinate testing, update tools and resources, prepare training materials, and other tasks as assigned.

  • Maintains team tools and SharePoint sites, ensuring up-to-date information.

  • Monitors team intake tools such as team email box, support SharePoint, and others, to disperse to the appropriate subject matter expert

  • Processes simple updates in Epic (i.e. new or modified patterns, smartphrases, etc.).

  • Provides project support and documentation for various size projects.

  • Supports meeting and design session preparation, execution, and follow up.

  • Basic Qualifications:


  • Minimum two (2) years of health care business operations, business process, or administrative experience.

  • Education

  • Associate's degree OR two (2) years of directly related experience

  • High School Diploma or General Education Development (GED) required

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Ability to multi-task, with excellent interpersonal and communication skills.

  • Ability to work independently on diverse assignments, using discretion and professionalism.

  • Knowledge of project management methodology.

  • Proficiency in Microsoft Office applications.

  • Strong organizational skills; detail oriented, with problem solving skills.

  • Preferred Qualifications:

  • Two (2) years of experience in project management support

  • Bachelor's degree OR four (4) years of directly related experience

  • Epic Cadence/Prelude knowledge

  • Project management skills
  • Primary Location: Washington,Renton,Renton Administration - Glacier 1200 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Centralized Business Operations Support Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Administration, Clerical & Support Services Careers

    Administration, Clerical & Support Services Careers

    From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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