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Kaiser Permanente Careers

Communication & Public Affairs

Drive Our Reputation

We need our brand to stand out from the crowd, and our communications gurus make this possible. They are geniuses behind the bold, positive, and unique Kaiser Permanente brand. We need to add more outstanding public affairs experts to our exciting team to unleash their creativity and ensure our company's reputation accurately reflects the outstanding work we do.

Communications Associate

Location: Renton, WA Additional Locations:
Job Number: 770275 Date posted: 02/11/2019
Description:
Provides communications counsel at the departmental level on regular communications vehicles and moderately complex project or may be a team member on highly complex projects under the direction of the Communications Partner or a senior team member. This is inclusive of writing, editorial support, and project management to ensure successful execution of corporate communications plans, tools, and vehicles, events, and projects of the department. Works with subject matter experts, staff, and management across divisions, as appropriate to support the work. Ensures communications are coordinated across all stakeholders and audiences and meet legal, regulatory, and/or accreditation requirements, while also supporting the Kaiser Foundation Health Plan of Washington brand. Responsible for producing and tracking key performance metrics internally and externally, and producing reports. Responsible for contributing to and supporting projects across a range of business units under the direction of the Communications Partner or Strategic Consultant.


Essential Responsibilities:

  • Provides communications consultation, planning, and proactive/reactive crisis and issues management on organizational initiatives and to internal clients.
  • Writing, editing, and graphic design and oversight to support successful communications development and execution, working with department staff, Director, and cross-functionally within and beyond Public Affairs as needed. Also responsible for providing (or overseeing) production support for the appropriate mix of communication tools, including newsletter articles, presentations, InContext (Intranet) postings, broadcast emails, and manager message kits/talking points. Works with editorial and graphic services staff and/or vendors to ensure proper logo use, and alignment with graphic and editorial standards to achieve message consistency and to support Kaiser Foundation Health Plan of Washington's identity and brand.
  • Manages and coordinates activities to support successful execution of projects and events.
  • Develops, tracks, and maintains performance metrics for department work. Ensures and informs development of and produces reports to track work and outcomes (such as media reports).

  • Basic Qualifications:

    Experience

  • Minimum five (5) years of acquired variety of experience inside a company and/or agency serving multiple clients with complex communications needs.
  • Produced print and multimedia, managed web sites, and communicated via social media.
    Education

  • Bachelor's degree in english, journalism, public relations, marketing, communications or a related field.
    License, Certification, Registration

  • N/A

     


    Additional Requirements:

  • Knowledge of communications and public relations principles and practices, marketing, research practices and organization structure.
  • Demonstrated excellence in developing creative and effective communications programs.
  • Demonstrated ability to work effectively with a range of stakeholders and work well with subject matter experts, staff, and management on sensitive and confidential issues.
  • Demonstrated critical thinking, problem solving, and project management skills.
  • Ability to create and execute communications and community relations plans.
  • Ability to manage multiple, complex projects simultaneously and work independently and in a team.
  • Editing, verbal and written communication; customer service and interpersonal skills.
  • Demonstrated performance in listening and determing communications objectives and working with stakeholders, colleagues, and manager to set and deliver on project objectives.
  • Provided counsel, contributed to communications problem-solving, produced communications plans and oversaw their implementation.
  • Produced print and multimedia, managed web sites, and communicated via social media.

     

    Preferred Qualifications:

  • N/A

  • Primary Location: Washington,Renton,Renton Administration - Baker 1300 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Communications Department: Communications Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Communications Careers

    Careers In Communications

    Communications combines numerous interrelated departments dedicated to advancing the Kaiser Permanente mission, promoting and protecting the Kaiser Permanente brand, and supporting the success of its strategy, including Corporate Communications, Issues and Brand Management, Public Relations, Media and Stakeholder Relations, Public Affairs, and more — both internally and externally.

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