Skip to Main Content

Kaiser Permanente Careers

Health Care & Hospital Operations

Excellence: It Starts Here

As a recognized leader in health care delivery, policy, and technology, we answer the needs of more than 11 million men, women, and children every day through the work we do. This mission begins with the passion, vision, and commitment of our leaders.

Director Innovation and Business Development

Location: Renton, WA Additional Locations:
Job Number: 792818 Date posted: 05/13/2019

The Director of Innovation and Development leads the development and execution of innovation and business development strategy for KPWA, and in support of the region's Strategic Plan. Sponsors large scale, cross-divisional innovation projects and initiatives as lead business owner. Oversees business unit work plan by managing Health Care Business Consultants and other innovation resources as direct reports. This role is accountable for meeting goals and deliverables in the innovation plan and pipeline, including delivering return and value to KPWA via development of new services and products. This role also is key contributor to design of innovation and business development processes, informing the Vice President and Medical Director of Innovation of Development, and establishing external relationships on behalf of Kaiser Foundation Health Plan of Washington.

Essential Responsibilities:

  • MANAGES TEAM AND RESOURCES: Draws upon operational, clinical and business expertise from across KP. Manages an investment budget to bring new services to the market. Manages innovation team members as direct reports. Delegates work to project team members as appropriate. Effectively directs, coaches, motivates, and evaluate team members.

  • IMPLEMENTATION and EVALUATION: Advances innovation projects from inception to intake in to the delivery system, improving cost, quality and experience of our operations. Designs and manages pilots of new services to test viability and market demand. Integrates or exports innovations and improvements in to Kaiser Foundation Health Plan of Washington operations, other channels and/or within the network.

  • INNOVATION STRATEGY & EXECUTION: Leads strategy and execution of innovation and development pipeline for the delivery system. Introduces opportunities in to innovation project pipeline, as approved by Vice President and Medical Director of Innovation, Development and Business Services. Applies existing developments in the national health care market to opportunities within KPWA's local market or business model.

  • SOLUTION DEFINTION AND DESIGN: Invites and invents new ideas, developing business case and testing in the market or internal operations. Oversees collection of customer insights, data analysis and synthesis to support design of new care services and products.

  • PARTNER DEVELOPMENT: Proactively identifies and approaches internal and external potential partners, and fosters business relationships and generation of joint projects. Manages vendor contracts and relationships for innovation projects.

  • Basic Qualifications:


  • Minimum eight (8) years of combined relevant experience in management consulting, finance and/or health care provider industry.

  • Education

  • Master's degree OR a minimum of six (6) years of experience in a directly related field.

  • High School Diploma OR General Education Development (GED) is required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Strong understanding of health system profitability drivers and decision making.

  • Well developed project, people management and client relationship skills.

  • Capable of influencing without authority, leveraging their strategic consulting skills, and operating in and comfortable with ambiguity.

  • Able to own a discrete work stream, work independently, and be proactive.

  • Highly motivated with strong work ethic.

  • Ability to quickly establish a rapport and build strong relationships with C-suite executives and various levels of leadership.

  • Strong analytical and problem solving skills demonstrated by the ability to structure and solve complex problems and synthesize quantitative and qualitative information into actionable recommendations.

  • Capable of managing multiple priorities, project plans, deadlines, and resources.

  • Excellent interpersonal, verbal communication and presentation skills.

  • Knowledge of computer operations and programs, demonstrated proficiency with Excel.

  • Preferred Qualifications:

  • Ten (10) or more years combined relevant experience in management consulting, finance and/or health care provider industry.

  • Master's degree in business administration from a top-tier program.
  • Primary Location: Washington,Renton,Renton Administration - Baker 1300 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Healthcare / Hospital Operations Department: Innovation and Strategy Development Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Health Care & Hospital Operations Careers

    Health Care & Hospital Operations Careers

    Envision the future, inspire change, and deliver results. Put your talents to work not just at a powerful business, but at an organization dedicated to empowering the health and well-being of millions. As a valued member of the Kaiser Permanente team, your visionary and strategic contributions are especially vital to our success. Come drive change within the organization and across the future of health care.

    Glassdoor Logo

    See What People are Saying About Working at KP

    Dec 14, 2018

    "Respectable reward in a company with a vision"

    Glassdoor Ratings

    Current Employee - Consultant in Oakland, CA

    • Recommends
    • Positive Outlook
    • Positive opinion of CEO

    I have been working at Kaiser Permanente full-time (More than a year)


    Kaiser has a vision for healthcare that is in practice as well as in theory all about delivering the best healthcare at the best possible price. It is more than just words, the company really strives to deliver on those goals.Full Review

    More Kaiser Permanente Ratings & Reviews (3,975)

    to Our

    Kaiser Permanente has been named one of the 2019 Best Places to Work. Check out what our employees like best about working at KP!

    glassdoor 2019 Best Places to Work - Employees' Choice

    Our Events

    Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

    Recently Viewed Jobs

    You do not have any recently viewed jobs.

    Join Kaiser Permanente's Talent Network

    Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

    Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

    • Health Care & Hospital Operations, Renton, Washington, United StatesRemove

    Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.