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Kaiser Permanente Careers

Health Information Management

Expert Care is in the Details

Providing accurate coding, auditing, and reporting, our medical records team is a highly valued and integral part of our team. We use the most advanced EHR technologies, including EPIC and 3M 360 encompass computer-assisted coding, and foster a strong belief in promoting team members from within.

HIM Consultant - WA

Location: Renton, WA Additional Locations:
Job Number: 808070 Date posted: 09/12/2019

Provides health information management expertise to the organization. Collaborate with a wide variety of staff in the care delivery system, information technology groups ,front-line staff and executive leadership Facilitate, plan, strategize, prioritize and audit processes that affect the clinical record of KFHPW patients. Analyze best practice workflows to ensure efficiency and  efficacy meets objectives and desired outcomes. Perform quality testing for new systems and workflows. Assure the clinical record meets the clinical, legal and business requirements in a way that is timely, accurate, complete and in accordance to regulatory and legal requirements. Provide education, direction and consultation to KFHPW and WPMG staff on what constitutes quality clinical documentation. The consultant has expert knowledge on privacy and security expectations and practice. They assess practice needs and workflow and provide strategies and plans for documentation of health information. They are responsible for development and implementation of health information confidentiality and security policies statewide. The consultants need to be able to adjust quickly to changing priorities and take initiatives to make improvements.   

Essential Responsibilities:

  • Determine impact of errors occurring in electronic medical record.
  • Collaborate with cross-functional teams to establish solutions to correct errors and deficiencies.
  • Create process to facilitate open, honest communication of medical record errors to promote patient and a culture of safety.
  • Participate in analysis of client-identified issues or problems, which may require changes to procedures, standards or systems.
  • Maintain integrity of the medical record by evaluating procedural causes of duplicate medical records and other issues affecting the master patient index (MPI).
  • Assist in achieving/maintaining the master patient index data, correct duplicate medical record numbers.
  • Review duplicate record reports, generate data and notifications to managers, facilitate improvement in duplicate number rate.
  • Establish methodology for tracking, trend and informing individuals responsible for duplicates.
  • Provide health information management expertise to clinical and non-clinical staff and contracted providers and the clinical application systems that support KFHPW's electronic medical record.
  • Assure high quality and integrity of EPIC is maintained when integrating with other systems.
  • Work with users and peers in planning, developing, implementing, supporting new or existing applications and developing record management plans to decommission existing application.
  • Understand functionality of various health information exchanges and use the info to improve processes.
  • Understand health information management processes, policies and applicable regulatory and accreditation standards.
  • Provide expert knowledge on clinical information systems, information security, confidentiality and info storage.
  • Represent KPWA on National Health Information Management initiatives and community of practice groups.
  • Create training materials and educate KFHPW/WPMG staff regarding health information policies and procedures.
  • Develop and/or update HIM policies, procedures, job aids, standards and manuals.
  • Assure activities, policies and procedures related to medical records comply with state and federal requirements in addition to meeting accreditation and compliance standards.
  • Support the maintenance of KFHPW's role-based access matrix.
  • Audit for inappropriate and/or incomplete use of EPIC.
  • Oversee the integrity and accessibility of EPIC by administering role-based access as determined by client's business and technical requirements.
  • Educate requestors on responsibilities associated with accessing protected health information. Create exception access agreements when appropriate.

  • Basic Qualifications:


  • Minimum four (4) years in health information management in a clinical setting.

  • Associate's degree in health information management.
    License, Certification, Registration

  • Registered Health Information Technology (RHIT from American Health Information Management Association), OR
  • Registered Health Information Administration (RHIA from American Health Information Management Association)
  • Have, or willing and able to obtain within 6 month of hire, Epic certification in at least one of the following modules: ROI, Chart Deficiency, Identity, Security

    Additional Requirements:

  • Health Information Management/Medical Record experience in an ambulatory setting.
  • Ability to understand and navigate health information system.
  • In-depth knowledge of health information management principles including state and federal regulations, accreditation standards, privacy and security laws and regulations.
  • Ability to think and work independently while using good judgement.
  • Demonstrable proficiency with Microsoft Word and Excel (spreadsheets, pivot tables, data bases).
  • Strong analytical, independent decision-making, problem solving, verbal and written communication skills.
  • Ability to facilitate diverse groups and understand information technology concepts.
  • Ability to adapt to changes in priorities, then set and organize own priorities in a way that supports the bigger picture.
  • Demonstrated success in consulting, taking initiative, independent thinking, prioritizing tasks and monitoring progress of projects.
  • Demonstrable knowledge of information technology terms.
  • Proven success in creation of workplans, timelines, meeting milestones and deadlines.
  • Successful record of developing policy and documentation to support improvement efforts.
  • History of using electronical medical record system(s).
  • Successful history of facilitation of process improvement activities.

    Preferred Qualifications:

  • Five (5) years of health information management experience in inpatient and ambulatory care settings.
  • Bachelor degree in health information management or health informatics.
  • Primary Location: Washington,Renton,Renton Administration - Glacier 1200 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 4:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Medical Records Department: Health Information Management Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Health Information Management Careers

    Health Information Management Careers

    Our team of medical coding and audit professionals helps us promote successful practices that ensure quality care, regulatory compliance, and accurate reimbursement. Working as a team in a clinic, hospital, or business, or even a remote environment, you'll supply the data that benchmarks our success and serves as an efficient education and training mechanism for our providers and other stakeholders.

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