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Information Technology

Manager Business Intelligence Pharmacy

Location: Renton, WA Additional Locations:
Job Number: 808679 Date posted: 07/08/2019
Description:

**Experience leading
healthcare analytics preferably for clinical pharmacy operations and Part D
programs.  Strong leader who buildS strong
collaborative relationship with business stakeholders and analytic teams
throughout the organIzation. Experience with Tableau, SQL and Epic or similar
clinical pharmacy system.


The Business Intelligence (BI) Pharmacy Manager is responsible for providing daily oversight, management, and quality assurance of BI Pharmacy business intelligence analysts supporting Pharmacy  operations and performance. The BI Pharmacy Manager will serve as a liaison between BI and business operations, to provide advice and consultation to leaders regarding business analytics related projects. This critical role demands a manager that can shape the deliverables for KPWA  business intelligence (BI) and analytics initiatives. This role will communicate with leadership, clinicians, operations, finance and IT stakeholders to coordinate the development of analyses, dashboards and reports that lead to actionable insights to improve patient quality, operational effectiveness and business growth for pharmacy business partners.

Essential Responsibilities:
  • Responsible for effectively managing a team of Pharmacy BI analysts and accelerating their effectiveness by developing standards and managing performance to ensure meaningful, timely, high quality output / findings associated with data analytics, data visualization, report and dashboard development. Monitors and reviews analysts' work and prepares performance evaluations. Establishes individual development plans and monitors progress of analysts' skills development. Makes hiring, termination and promotional decisions.
  • Leads, and occasionally completes, the development of targeted and actionable data and analytics to improve operational and clinical outcomes. Provides consultation to business customers, gathers business requirements, prepare detailed specifications from which analyses, reports, dashboards, and data visualizations will be created, reviewed, tested, scheduled and implemented. Provide oversight, guidance and training for analysts.
  • Discusses business plans and strategies with pharmacy operations leadership and stakeholders. Develops strong working relationships to ensure clear alignment of prioritized customer requests, work plans and timely delivery dates. Regularly communicates, delivers written progress reports with BI leadership, project sponsors, stakeholders and other key customers to ensure that all critical issues related to planning, development, coordination and project completion are identified and addressed.  Maintains all departmental KPI's and scorecards to monitor and report monthly and annual team performance.
  • Basic Qualifications:
    Experience
  • Minimum three (3) years of experience directly managing, coaching and mentoring staff development.
  • Minimum five (5) years of experience in advanced business analytics, root cause analysis data visualization, dashboard and report development within the health care or insurance industry
  • Minimum five (5) years of experience with analytics and business intelligence tools such as Tableau, SQL, Business Objects Web Intelligence, Crystal Reports, and SAS.
  • Minimum five (5) years of experience in a clinical pharmacy and/or informatics role, and with a minimum three (3) years of experience to include a heavy component of informatics.
  • Education
  • Bachelor's degree in pharmacy, nursing or other related clinical role OR four (4) years of relevant advanced pharmacy analytics experience.
  • High School Diploma OR General Education Development (GED) required.
  • License, Certification, Registration
  • Washington State Pharmacy License by date of hire/transfer.

  • Additional Requirements:
  • Ability to organize team's work and communicate effectively with staff and all levels of management throughout the organization (s) involved in the requests and projects.
  • Demonstrated experience with analyzing and interpreting complex operational, clinical, membership/enrollment/plan, and claims data.
  • Ability to translate business problems/opportunities into concrete project requirements.
  • Demonstrated project management skills.
  • Proven ability to understand the relationship between access to information needed for decision making and creating the right product (report, dashboard or analysis) to provide actionable insights to our business partners in health plan and delivery system operations.
  • Understanding of pharmacy administration, clinical and Medicare Part D administration & regulatory requirements.

  • Preferred Qualifications:
  • Five (5) years of experience directly managing, coaching and mentoring staff development.
  • Eight (8) years of experience in advanced business analytics, root cause analysis data visualization, dashboard and report development within the healthcare or insurance industry
  • Eight (8) years of experience with analytics and business intelligence tools such as Tableau, SQL, Business Objects Web Intelligence, Crystal Reports, and SAS.
  • Eight (8) years of experience in a clinical pharmacy and/or informatics role, and with a minimum three (3) years of experience to include a heavy component of informatics.
  • Master's degree in pharmacy, nursing or other related clinical role.
  • Primary Location: Washington,Renton,Renton Administration - Glacier 1200 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Information Technology Department: KP Insight WA - Business Analytics and Reporting Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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