Material Service Representative
Primary Location Renton, Washington
Worker Location Onsite
Job Number 1300015 Date posted 08/02/2024
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Description:
Job Summary:
Load requisitions or purchase orders into the Material Management System and place orders with vendors. Answer the customer phone line and provide customers with product information, order status, order tracing and general information. Research product and pricing information.
Essential Responsibilities:
- Process daily work, including loading requisitions and purchase orders into the Material System. Keep customers informed of the status of their orders.
- Place orders with vendors; work past due report and order confirmation report.
- Provide quality customer service. Develop and maintain good communications. Receive, interpret, resolve or escalate help desk phone calls and or Matchaudit resolutions. Ensure satisfactory problem resolution.
- Ensure compliance to Material Purchasing Service Level Agreement. Maintain Material system date integrity.
- May be responsible for product returns and or match audit report.
Basic Qualifications:
Experience
- Minimum one (1) year of general office experience including customer service.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Computer skills in a windows environment.
- General business principles and customer service skills.
Preferred Qualifications:
- Experience in health care procurement, materiel management practices and systems.
- College coursework.
Primary Location: Washington,Renton,Renton Administration - Adams
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:30 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Temporary
Employee Group/Union Affiliation: J04|OPEIU|OPEIU Local 8
Job Level: Individual Contributor
Department: Renton Admin Adam - Med Ofc Admin-Hear Ctr - 1130
Pay Range: $27.37 - $38.84 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
