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Kaiser Permanente Careers

Accounting, Actuarial & Finance

Support the Bottom Line — and the Big Picture

Create the financial strategies that affect our patients, medical centers, and future. On this team, you'll provide the strategy recommendations that drive operational and process improvement, as well as face challenging opportunities to influence the future of health care.

Patient Financial Specialist

Location: Renton, WA Additional Locations:
Job Number: 780197 Date posted: 03/20/2019
Description: Applies in depth knowledge of industry standard billing rules to correct errors and resolve problems related to preparing and submitting accurate medical bills for services provided in our hospital, ASC, outpatient and pharmacy settings. Posts cash, negotiates payment arrangements, identifies accounts for collection. Follows up on denials and files appeals as appropriate, and answers billing questions from customers.

Essential Responsibilities:


  • Applies in depth knowledge of industry standard billing rules to correct errors and resolve problems related to preparing and submitting accurate medical bills for services provided in our Hospital, ASC, Outpatient and pharmacy settings.

  • Receives, posts and applies payments as appropriate. Negotiates payment arrangements and accepts credit card payments. Reviews and supports accounts being sent to collections. Analyzes unapplied cash and re-applies or refunds as appropriate according to written policies.

  • Applies in depth knowledge of industry standard billing rules to investigate and resolve problems related to outstanding insurance and patient accounts. Conducts follow-up on claim denials and files appeals appeals as appropriate. Via phone, mail, and other correspondence methods, responds to internal and external customer billing issues.

  • Participates in ongoing process improvement work.
Basic Qualifications:
Experience



  • Minimum one (1) year of medical billing or insurance claims experience including customer service.

Education



  • High School Diploma OR General Education Development (GED) required.

License, Certification, Registration



  • N/A



Additional Requirements:



  • N/A



Preferred Qualifications:



  • Completion of a vocational school or certificate program in medical billing, health information technology, or other similar health care field.

  • Industry standard medical billing rules and automated billing systems.

  • Customer service skills.


Primary Location: Washington,Renton,Renton Administration - Glacier 1200 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: OPEIU Job Level: Individual Contributor Job Category: Accounting, Finance and Actuarial Services Department: Patient Financial Services Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Accounting, Finance, & Actuarial Careers

Accounting Careers

Members of our accounting team support corporate projects and lend insight to areas such as financial reporting, tax planning and preparation, and audit management. This team also includes our audit professionals, who partner with financial and operational groups across the organization to analyze budgets and streamline procedures.

Finance Careers

Supporting critical business functions such as financial services, national Medicare finance, strategic planning, auditing, and corporate finance, our finance professionals develop the strategies that enable us to meet our financial goals.

Actuarial Careers

Applying probability and statistics to the practical problems of insurance, our actuarial team performs a variety of duties, including calculating the cost of premiums and policy values, preparing statistical studies, and forecasting financial results.

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