Skip to Main Content

Kaiser Permanente Careers


Explore Your Future

With powerful technologies at your fingertips, you'll be the foundation for delivering accurate diagnoses as you ensure an unparalleled patient experience.

Laboratory Services Director

Location: Richmond, CA Job Number: 920245 Date posted: 11/18/2020

View Disability Accomodations

Navigating the Hiring Process

We're here to support you!

Having trouble with your account or have questions on the hiring process?

Please visit the FAQ page on our website for assistance.

Need help with your computer and browser settings?

Please visit the Technical Information page for assistance or reach out to the web manager at

Do you need a reasonable accommodation due to a disability?

A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:

  • Online Submissions
  • Pre-Hire Assessments
  • Interview Process

Please submit your accommodation request and an HR Representative will contact you.

Directs and controls the efficient delivery of one or more of the support services. Ensures compliance with federal state and local requirements.

Essential Responsibilities:
  • Directs and controls the efficient delivery of one or more of the support services (e.g. information processing, specimen management, and client services).
  • Prepares and monitors department budgets.
  • Negotiates contracts with vendors, internal support groups, and customers.Develops pricing strategy for new business ventures and clients.
  • Recruits, hires, trains, and ensures competency of staff.
  • Oversees and directs technical staff to meet the rapid changes in services technology.
  • Directs and coordinates the evaluation of rapid technological advances, such as, in automation and the information technology area, to support business process improvements.
  • Develops new packages of service deliveries, to meet clients changing business needs.
  • Directs and implements departmental Total Quality Management.
  • Participates in the design and evolution of Regional Laboratory and Northern California Region integrated laboratory quality system.
  • Ensures compliance/regulatory and accreditation agencies' rules and regulations.
  • Designs, implements, and monitors effective risk control process. Initiates, develops, maintains, and improves system infrastructures such as information networks and courier systems.
  • Manages diverse projects in a matrix organizational structure that have regional and program-wide impact.
  • Develops strategic plans for the integrated laboratory system and the Regional Laboratory that reduces the overall cost of medical care.
  • Aligns plans with organizational vision and goals.
  • Develops marketing strategy for new products and new clients.
  • Provides consultation to regional groups such as sourcing initiatives, ITS, and peer service groups such as Construction Services and Optical Labs.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time,
    Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
    Basic Qualifications:
  • Minimum ten (10) years of experience in a high-volume clinical laboratory required.
  • Minimum five (5) years of experience in a supervisory/managerial position required.
  • Minimum five (5) years of general experience in the service area, e.g. specimen management or computer support.
  • Education
  • Master's degree in clinical laboratory science or related field; or
  • Master's degree in healthcare administration, business administration, public administration or related field; OR six (6) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
  • License, Certification, Registration
  • Valid current California Clinical Laboratory Scientist license OR California Cytotechnologist license required.

  • Additional Requirements:
  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:
  • N/A.
  • Primary Location: California,Richmond,Richmond MWS 914 Regional Laboratory Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 7:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Manager with Direct Reports Job Category: Laboratory Department: CSPA & Supply Services Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    Learn About Laboratory Careers

    Laboratory Careers

    Our clinical laboratory scientists, phlebotomists, and lab techs work in both outpatient clinics and hospital settings and have an opportunity to gain exposure to different areas, including chemistry, coagulation, hematology, urinalysis, and the blood bank. We also operate reference laboratories, which serve as hubs for specimen processing and analysis as well as specialized testing — such as microbiology and molecular biology. Offering modern facilities, advanced equipment, and scheduling options, we provide a dynamic environment in which you'll continue to learn and grow.

    Our Events

    Connect with a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to seeing you!

    Join Kaiser Permanente's Talent Network

    Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

    Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

    Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.