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Clinical Support

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Optical Equipment Maintenance Tech

Location: Richmond, CA Additional Locations:
Job Number: 805412 Date posted: 07/01/2019
Description:
Under general supervision of the optical sales branch manager, is responsible for all dispensing and optical activities. This includes all technical procedures of fitting, necessary bench work and allied optical procedures. Included also will be any necessary clerical functions required to satisfy patient needs which may include acting as liaison between pertinent departments.


Essential Functions:

- Responsible for the necessary repair and preventative maintenance on all optical equipment at the Regional Optical Lab and dispensing locations.

- Ability to read and understand schematics and blueprints.

- Perform all tests and verification of optical equipment.

- Diagnose system problems and correct them.

- Keep current and assume responsibility for hazardous waste and environmental compliance.

- Communicate with vendors to resolve technical and automation problems.

- Order and maintain spare parts for optical equipment.

- Develop and maintain preventative maintenance programs and supporting documentation.

- Adhere to all safety codes and implement safety repairs.

- May be required to train personnel in the safe operation of equipment.

- Performs other related duties as necessary.

- Supervisory Responsibilities: This job has no supervisory responsibilities.

- Corporate Compliance Accountability:

- Consistently supports compliance and the Principles of Responsibility (KP's code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures.

- Competencies:

- To perform the job successfully, an individual should demonstrate the following competencies:

Analytical -

- Collects and researches data; uses intuition and experience to complement data.

- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.

- Customer Service - In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.

- Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.

- Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.

- Oral Communication - Listens and gets clarification to ensure that instructions and requests are fully understood.

- Written Communication - Writes clearly and informatively; reads and interprets written information.

- Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.

- Physical Demands: The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Qualifications:

- Journeyperson with 4 years of optical experience.

- High School Diploma/GED.

- American Board of Opticianary certification.

- Skilled in al areas of Surface and/or Bench department.

- Excellent, demonstrated customer service skills.

- Ability to read and comprehend simple instructions, short correspondence, and memos.

- Ability to write simple correspondence.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Must be willing to work in a Labor Management Partnership environment.

 
Primary Location: California,Richmond,Richmond MWS Regional Optical Lab 930 Marina Way S Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 10:00 AM Working Hours End: 6:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUHW Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Optical Services Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Clinical Support Careers

Clinical Support Careers

Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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