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Licensed Nurses & Physician Assistants

The Front Line of Patient Care

Our nurse professionals embody what it means to provide the best patient interactions possible. They also advance the art and science of nursing in a patient-centered, healing environment.

Director Home Care Patient Care Services

Location: Riverside, CA Additional Locations:
Job Number: 773108 Date posted: 03/02/2019

Assists an  Area  Home Health/Hospice Administrator  in planning, developing, managing, delivering and evaluating/improving home health nursing and other direct patient care treatment/clinical services provided in the home setting by a multi-disciplinary professional staff.  Accountable to the Region and assigned Service Area for delivery of Home Health program(s) and service(s) to patient population. Ensures that quality, utilization, access, patient care and financial standards/goals are achieved or exceeded.  Integrates  patient care services with departmental, service line and organizational/strategic goals and objectives.

Essential Responsibilities:

  • Coordinates and supervises the delivery of home health services, activities and patient care provided by an interdisciplinary staff/team in the home setting.

  • Formulates and monitors quality and performance criteria, policies procedures and service standards.

  • Staff may include RNs, PHNs, Social Workers, Physical/Occupational Therapists and Aides.

  • Establishes, implements, and maintains patient care and service standards to meet member service needs and expectations.

  • Monitors and facilitates workflow, maximizing utilization of resources to provide the highest quality of care.

  • Manages staff, provides clinical supervision and implements, delivers and  evaluates/improves assigned programs and services.

  • Ensures compliance in meeting all regulations and standards related to home health, Medicare, TJC, Title 22, and other federal, state, and local requirements.

  • Ensures accuracy and completeness of patient records.

  • Identifies service delivery/quality issues and implements corrective actions/plans for improvement.

  • Determines the appropriate staffing requirements and develops processes to interview, hire, train and maintain the competency of all department staff.

  • Assesses professional development needs of staff and plans for training/continuing education of professional staff.

  • Provides clinical leadership and support to patient care team.

  • Serves as a role model for professional practices and development.

  • Acts as patient advocate resolving patient care issues.

  • Interprets and explains the program benefits to members and caregivers.

  • May provide liaison, monitoring, consultative expertise, orientation and continuing education to contract agencies.

  • Participates in special projects.

  • Attends and/or conducts meetings, committees in the department and medical center(s).

  • Conducts a quality management/improvement/assurance program to ensure compliance with standards for home health services/programs and external regulatory agency requirements.

  • In collaboration with the Area Home Health/ Home health Administrator, Continuing Care Leaders and other appropriate medical and non-medical staff, evaluates clinical outcomes and performance of programs/services and makes appropriate recommendations for new modalities/programs or modification/improvement of existing programs.

  • Ensures practices, services and operating procedures comply with administrative, legal and regulatory requirements of the Health Plan and governmental and accrediting agencies.

  • May perform other duties as required.

  • Basic Qualifications:


  • Minimum three (3) years of supervisory/management experience required in a licensed Medicare certified home health agency, within the last five (5) years.

  • Education

    • Bachelor's degree in nursing, or Bachelors in a health care related field.

    License, Certification, Registration

  • California RN license required by date of hire.

  • Additional Requirements:

  • Ability to demonstrate knowledge of and to apply  state, federal and TJC standards and requirements regarding home health operations, services and programs.

  • Demonstrated ability to utilize written and verbal communication skills, as well as management skills such as problem solving, budget/program planning, performance improvement, organizational planning, implementing and monitoring performance standards.

  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:

    • Supervisory/management experience in an  acute care hospital-based home health agency.

    • MSN or Masters in healthcare related field. 
    Primary Location: California,Riverside,Magnolia Home Health 10917 Magnolia Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 8:30 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Nursing Licensed Specialty: Continuing Care (Home Health / Hospice / SNF) Department: Home Health Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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