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Kaiser Permanente Careers

Administration, Clerical & Support

Provide Critical Support

Our company doesn't run without our administrative professionals. Come join a team where you will utilize your strengths and have the opportunity for personal growth, empowering you to realize your potential.

Administrative Services Coordinator II (On-Call)

Location: Roseville, CA Additional Locations:
Job Number: 858827 Date posted: 01/10/2020

Performs a variety of semi-routine analysis and develops reports, graphs and spreadsheets. Maintains and operates databases and automated systems. Under general guidance, coordinates the day-to-day operational tasks of departmental staff; ensures that the support staff assignments of the department are organized, timely and efficient. Provides guidance and implements department processes in accordance with established policies and procedures. Work is reviewed for completeness and soundness.

Essential Functions:

- Performs semi-routine data analysis, editing, and formatting to produce regular status reports, graphs, spreadsheets and presentation material.

- Provides support and product production, such as graphics services, to the department.

- Collects all related and pertinent information from team members and managers.

- Develops and produces standard and ad hoc reports ensuring data accuracy and formatting.

- Maintains and operates databases and automated systems. 

- Contributes to and supports department projects.

- May coordinate and oversee the function and activities of support staff to ensure tasks are completed in an efficient and timely manner.

- May assign projects to appropriate staff in the absence of department supervisor/manager. 

- Responds to and fulfills miscellaneous requests for information and reports from within and outside of Kaiser in accordance with established policies and procedures. 

- Establishes working relationships and serves as liaison with vendors.

- May coordinate the management of ordering office supplies within the department. 

- When assigned to a medical department, may prepare and maintain physician's master schedules for multiple departments, coordinate all physician schedule changes, and ensure adequate coverage for all medical areas.

- Contacts physicians to arrange for coverage and schedule changes. 

- Functions as department resource in application and training in use of software, schedules and coordinates all hardware and equipment repairs; may assist in software installation and troubleshoots hardware and software problems. 

- May assist in the tracking of department budget, makes recommendations based on data collected toward payroll and non-payroll and other related budgetary requirements.

Basic Qualifications:
- Minimum two (2) years of clerical and/or secretarial experience required.
- Associate's degree required, OR two (2) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A.


Additional Requirements:
- Excellent telephone, written and verbal communication skills.
- Proficient with a variety of software applications used by the department.
- Demonstrated ability to organize, prioritize and report work routines and work of others.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:

- Experience within a health care environment preferred.
- Program management/coordination experience preferred.
- Experience in office systems with background in lead and/or supervisory responsibilities preferred.
Primary Location: California,Roseville,Roseville Eureka Medical Offices 2 1600 Eureka Rd. Scheduled Weekly Hours: 0 Shift: Day Workdays: On-Call Working Hours Start: On-Call Working Hours End: On-Call Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Patient Assistance Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Administration, Clerical & Support Services Careers

Administration, Clerical & Support Services Careers

From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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