Support Starts With You
The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.
Service Unit Non RN Manager I - Neurosurgery and SpineLocation: Sacramento, CA Additional Locations:
Job Number: 771766 Date posted: 02/11/2019
Manages or assists in managing one or more unit providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuums, which comply with local, state, and federal requirements. Develops and maintains budgets and on-going staff development.
- Manages or assists in managing the operations of one or more units in an outpatient facility.
- Ensures Assistants and staff provide the highest quality of care and are in compliance with The Joint Commission, federal, state, and local requirements.
- Collaborates with physicians and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal clients expectations.
- Acts as patient advocate resolving patient care issues.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops and monitors budgets and resource allocations.
- Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Provides on going staff development.
- Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
- Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.
- Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
- Minimum one (1) year of experience in a health care setting.
- Bachelor's degree required.
License, Certification, Registration
- Knowledge of The Joint Commission, and other local, state, federal regulations.
- Demonstrated strong interpersonal communication skills.
- Must be able to work in a Labor/Management Partnership environment.
- Minimum three (3) years of supervisory or lead experience preferred.
- Minimum three (3) years of experience in an outpatient care setting preferred.
- BLS preferred.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
About Clinical Support Careers
Clinical Support Careers
Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.
There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.
Discover the KP Difference
Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!
Communication is vital to what we do every day. We value those who enhance our team with essential bilingual skills — allowing us to provide quality, inclusive care to everyone in our communities.
See What People are Saying About Working at KP
Feb 2, 2018
- Positive Outlook
- Positive opinion of CEO
I worked at Kaiser Permanente full-time (More than 8 years)
Excellent benefits. Great calibre of employees, respectful workplace. Very forward thinking and fosters innovation.Full Review
Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.
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