Skip to Main Content

Kaiser Permanente Careers

Clinical Support

Support Starts With You

The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Dispensing Audiologist

Location: Salem, OR Additional Locations:
Job Number: 827695 Date posted: 10/08/2019

Provide state-of-the-art hearing aids to our members without a hearing aid benefit. This is a fee-for-service offering for our members.

Essential Responsibilities:

  • HEARING AID DISPENSING AND MAINTENANCE. Evaluation and custom fitting patients with amplification. Programming and designing the hearing aid response to match the individual hearing loss. Adjusting and modifying the amplification characteristics as patients acquire experience with amplification and/or developing changing needs. Provide patients with ongoing counseling and hearing aid checks to determine the aide effectiveness. REM as a objective measure of the aids effectiveness. Earmold impressions. Hearing Aid Repairs including replacing battery doors, tubing, and small patching of holes. Grind, buff, and polish the hearing aid to modify it. Fill out repair forms, review hearing aid history and warranty information.
  • HEARING AID EVALUATION AND COUNSELING. Determine clinical candidacy for amplification utilizing objective measurements, evaluation of the patient's level of motivation and level of acceptance for their hearing problem. By in-depth discussion, provide precise hearing aid information re: types, styles, and costs. Outline the significant and varied technologies in a manner that can be understood by the consumer.
  • AUDIOLOGIC EVALUATIONS. Includes audiometric testing, impedance measurement. Determine status of patient's hearing abilities, provides information for both physician and patient. CLINIC MANAGEMENT. Responsible for clinical and administrative oversight of dispensing services at the HAC. Helps to determine job duties for reception staff. Management of clinical protocols, product selections, and customer service protocols. Monitors quality assurance issues relating to the practice of audiology and dispensing including compliance with audiology and dispensing laws and ethical codes, ensuring high quality professional standards. DOCUMENTATION. Record test results in charts. Document in chart modifications and adjustments for each hearing aid encounter. Complete programming sheets, delineating the characteristics of the hearing aids response.
  • INVENTORY MANAGEMENT/RECORD KEEPING. Determine the needs for the supply of hearing aids and related materials used in the fitting process. Review invoices for accuracy and log on monthly expense sheet, confirm cost of goods sold for each member. Record hearing aid sales, types, and styles sold on monthly tally sheets. PROGRAM DEVELOPMENT. Develops new programs and policies for hearing aid dispensing services. Provides new technology updates and shares information for improving hearing aid fitting skills to staff audiologists and physicians. Journal and research article reading and review of related professional reports.

  • Basic Qualifications:


  • Minimum three (3) years of experience in the field of audiology with at least one (1) year of experience in the field of state-of-the-art computerized hearing aid dispensing within the past three (3) years required. The following may substitute: Doctor of Audiology (Au.D.)

  • Master's degree in communication disorders/audiology and completion of a CFY with a passing score on National examinations in Audiology administered by Educational Testing Services.
    License, Certification, Registration

  • Current Oregon Audiology license required upon hire/transfer.
  • National Provider Identifier (NPI) required prior to employment start date.

    Additional Requirements:

  • Meeting licensure requirements for continuing education.

    Preferred Qualifications:

  • Minimum two (2) years leadership experience preferred.
  • Minimum five (5) years or more of post-licensure experience in the field of state-of-the-art computerized hearing aid dispensing. Includes competency in client consultation, sales, and training for products dispensed at KP HAC.
  • Previous experience in hearing aid center management preferred.
  • Up-to-date skills of cutting edge technological advances in hearing aids followed and implemented. Hearing aid dispensary management capabilities in clinical protocols, product selections, customer service, and audiologist training.
  • Primary Location: Oregon,Salem,West Salem Medical Offices 1160 NW Wallace Rd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: Variable Working Hours End: Variable Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: OFNHP - Professionals Job Level: Individual Contributor Job Category: Patient Care Services (Non RN) Department: Audiology Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Clinical Support Careers

    Clinical Support Careers

    Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

    There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

    Discover the KP Difference

    Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!

    Go >

    Bilingual Opportunities

    Communication is vital to what we do every day. We value those who enhance our team with essential bilingual skills — allowing us to provide quality, inclusive care to everyone in our communities.

    Explore Bilingual Opportunities >

    Glassdoor Logo

    See What People are Saying About Working at KP

    October 6, 2019

    "Probably the best place to work"

    Glassdoor Ratings

    Current Employee - Cardiac Sonographer in Panorama City, CA

    • Recommends
    • Positive Outlook

    I have been working at Kaiser Permanente full-time for more than 10 years


    Excellent pay, yearly raises, full medical, great PTO, pensionFull Review

    More Kaiser Permanente Ratings & Reviews (7,174)

    to Our

    Kaiser Permanente has been named one of the 2019 Best Places to Work. Check out what our employees like best about working at KP!

    glassdoor 2019 Best Places to Work - Employees' Choice

    Our Events

    Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

    Recently Viewed Jobs

    You do not have any recently viewed jobs.

    Join Kaiser Permanente's Talent Network

    Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

    Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

    Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.