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Our sales and account management team drives our mission of providing high-quality, affordable health care services to improve the lives of our members and communities. Working for an industry leader in health care, you’ll be provided with the tools to help you grow in your career and make a difference with the work you do each day. We’re pioneering preventive medicine, conducting comprehensive research, and advancing integrated care, and our sales and account management team forges our story and connects us to those we serve.

Success Profile

These are the traits of the most successful members of our sales and account management team.

  • Communicator
  • Entrepreneurial
  • Persuasive
  • Strategic
  • Mission Driven
  • Tenacious

What Our People Say

Nicole T

District Sales Manager

I started with Kaiser Permanente more than 18 years ago with one thought in mind: I wanted a career, and thankfully I found exactly what I was looking for and more. I enjoy working for Kaiser Permanente because my contributions to the organization are recognized; I am not a doctor or a nurse, but I believe the work I do each day does make a difference in the lives of our members and communities. Kaiser Permanente’s commitment to their employees is astounding!

Kelsey L

Senior Account Manager

Kaiser Permanente is a welcoming and collaborative environment. The organization does a great job of showing how much the staff is valued, which is evident in their focus on equity and inclusion and work-life balance. I am proud to work for an organization that ensures I have the support and tools I need to be successful in my role, as well as ample opportunities for professional growth. I feel valued as an employee of Kaiser Permanente.

Maya M

Area Director

At Kaiser Permanente I am continually growing and learning, there’s always enough variety to keep me engaged and enough repetition to ensure I’m knowledgeable in all areas should a question or challenge arise. I love being in a position where I can impact professional lives, build a sales culture, and interact with the marketplace on a regular basis. I believe the Kaiser Permanente genuinely wants me to succeed and they always provide the support needed to ensure that success.

Jilzy C

Associate Account Manager II

In my current role I am constantly collaborating with my managers, the account managers they support, and ultimately the members we serve. I am frequently challenged with new opportunities and projects, which has allowed me to grow into being a valued partner with ideas that are respected and implemented. Being part of Kaiser Permanente feels like being part of a family. I have colleagues that foster my growth, invest in my development, and care about me both personally and professionally.

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

  • Medical, Vision, & Dental

  • Retirement Plans

  • Educational Opportunities & Tuition Reimbursement

  • Career Growth & Development

  • Generous Incentives, Awards, & Recognition

More About Kaiser Permanente

Our Culture

  • We feature a collaborative approach to work that includes supporting and driving each other to greater success.
  • Here, you’ll find opportunities for networking, mentoring, skill building, and leadership training.
  • Our teams are a richly diverse and tight-knit community that offers opportunities for outreach, healthy lifestyles, and more.
  • Everyone has access to tools and training opportunities that allow you to grow in your career and build relationships.

Our Mission

To provide high-quality, affordable health care services and to improve the health of our members and the communities we serve

Medicare Enroller - On Call Bilingual Spanish

Primary Location San Diego, California Job Number 1085944 Date posted 06/29/2022
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Navigating the Hiring Process

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Description:
The Enroller is accountable for facilitating targeted enrollment activities to help increase membership and build support for Kaiser Permanente. No benefits will be provided. All incumbents will be hired as On-Call / Per-Diem.

Essential Responsibilities:
  • Conduct purchaser stand-up meetings and presentations for any of the products offered by KP. Responds to questions.
  • Facilitate enrollment activities by representing Kaiser Permanente, and transporting enrollment materials and promotional items.
  • Track and monitor open enrollment activities.
  • Engage local/branch account contacts to ensure understanding of and commitment to KP.
  • Communicate purchaser issues regarding accounts and book of business accurately and within specified timeframe.
  • Identify and report purchaser trends to internal stakeholders.
  • Accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
  • Basic Qualifications:
    Experience
  • N/A
  • Education
    • Bachelor's degree or currently enrolled in a degree program OR four (4) years of experience in a directly related field.
    • High school diploma OR General Education Development (GED) required.
    License, Certification, Registration
    • N/A

    Additional Requirements:
  • Excellent customer service and face-to-face presentation skills required.
  • Required Competencies: business ethics, initiative, interpersonal communication, results driven, presentation skills,change adaptability.
  • Strong knowledge of KP organization, values, and products required.
  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:
  • Three (3) years of experience in sales and marketing in health care, some of which should be in Enrollment.
  • Three (3) years of experience in enrollment.
  • Bi-lingual language knowledge.
  • CA Accident and Health Insurance license.
  • Primary Location: California,San Diego,Mission Road Administration Building A Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Entry Level Department: San Diego Admin Offices 1 - HP Mgr-Medicare Markets - 7016 Travel: Yes, 75 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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