Medical Social Worker II (Bilingual Cantonese)San Francisco, California
Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.
- Job Type: Full-time
- Job Level: Individual Contributor
- Travel: Yes, 50 % of the Time
These are the traits of the most successful members of our behavioral health team.
- Good listener
- Results driven
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Medical, Vision & Dental
Vacation, Holiday & Sick Leave
Supportive Teams & Resources
NOTE: Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups. *Offerings vary by location.
We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.
What Our Employees Say
Psychiatric Social Worker
“Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.”
Licensed Certified Social Worker
“I would recommend and do recommend working for Kaiser Permanente. It’s a professional, clean, friendly, fast-paced environment and there is a real trust and respect for clinical staff no matter what role we serve. I love feeling valued and heard and am thankful to have found an environment that provides that.”
Licensed Marriage & Family Therapist
“This is the best place to work because of the commitment to the total health of our members, the work/life balance, the possibilities to use clinical skills in a variety of capacities within the organization and opportunities for personal and professional growth. As employees of Kaiser Permanente, we all have a voice and are encouraged to use it.”
Clinical Program Manager
“At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.”
“Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.”
PsyD, Clinical Psychologist
“We’re an innovative, vision-forward company. While Integrative-Care models are relatively new, we’ve been on the frontlines of building out a high-functioning integrated team for over a decade. Within this model of care, we’re pushed to think out of the box when it comes to patient care, be collaborative, and succeed in a fast-paced environment.”
PhD, Licensed Certified Social Worker – Clinical
“Kaiser Permanente demonstrates its commitment to their employees’, has a top-notch salary and compensation package, and has a leadership body that is well trained and supportive. As a Clinician and a Manager, I am very impressed with our commitment to quality outcomes. I have truly found a home here and would be honored for Kaiser Permanente to be my last professional stop in my career.”
PsyD, Licensed Marriage and Family Therapist, Psych Social Worker
“Kaiser Permanente, in my opinion, is a great mix of professional, friendly and fast-paced. They allow me to be who I am and let me have a voice. I love being a therapist and I’m very proud and excited about the Gender Assessments and transgender group work being conducted. I’m helping the LGBT community and making this population feel comfortable throughout their care journey. Kaiser Permanente is a breath of fresh air to me in my work.”
“I appreciate how Kaiser Permanente strives to reflect inclusivity and representation throughout the organization. I’m excited about an internal clinic comprised of African American clinicians dedicated to supporting the health needs of the African diaspora. I’m proud to be part of committees that intentionally promote equity, inclusion and diversity. These things combined with the benefits, opportunities and people make Kaiser Permanente a great place to work.”
Medical Social Worker II (Bilingual Cantonese)
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- Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.
- Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.
- Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.
- Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.
- Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.
- Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.
- Takes, reviews, evaluates and prioritizes written and oral referrals.
- Maintains documentation, records and data collections.
- Responsible for completion of required documents in a complete and timely manner.
- Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.
- Identifies appropriate levels of care and facilities for referred patients, were applicable. Obtains placements, where applicable.
- Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.
- Provides information and referral to community resources as requested.
- Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.
- Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.
- Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
- Works with referral sources to clarify and complete required clinical and psychosocial information.
- Perform other related duties as necessary.
- Step I: 0 - 2 years social work experience.
- Step II: 2 - 4 years social work experience within the last five (5) years.
- Step III: 4 or more years social work experience within the last ten (10) years.
- Masters in Social Work accredited by the Council of Social Work Education.
- Demonstrated ability to work on a multidisciplinary team.
- Must have solid psychosocial assessment skills.
- Knowledge of chronic and acute disease and how it impacts patient and family functioning.
- Demonstrated excellent oral/telephone communication skills and written documentation.
- Must be computer-literate and, preferably, experienced in automated clinical information systems.
- Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.
- Demonstrated ability to function independently as a collaborative, supportive team member.
- Must be able to master detailed and complex information regarding benefits and coordination of care.
- Must be willing to work in a Labor Management Partnership environment.
- Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
- QBS I - Cantonese (required)
- LCSW preferred.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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