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Genetic Counseling Supervisor - Lab Services

Location: San Jose, CA Additional Locations:
Job Number: 820456 Date posted: 08/07/2019
Manages the genetic counseling staff (approximately 10-20 employees), who provide counseling and referral services to those members who have or are at risk for genetic conditions or birth defects. Directs and monitors the quality of patient care services. Ensures compliance with federal, state, and local requirements. Conducts genetic counseling in all areas (including obstetric and cancer patients).

Essential Responsibilities:
  • Manages the counselors and staff who are in multiple locations. Directs staffing and scheduling coverage, and ensures competency of staff and timely accessibility for members. Identifies opportunities for staff development and presents programs to enhance their professional growth. Coordinates hiring and training of staff. Manages and resolves human resource and risk management issues, while demonstrating cost effective and appropriate utilization of skill requirements.
  • Provides expertise and guidance on the more complex issues and cases, especially those which involve ethical and legal issues. Develops, maintains, and revises policies, procedures, and protocols for genetic counselors based on up-to-date advances in genetics and mandates by the state.
  • Develops and implements the quality assurance and improvement programs for genetic counselors. Participates in evaluating new and expanding local and regional genetics programs, projects, genetic counselor staffing and operational budget requirements.
  • Acts as liaison between patients and physicians and other health care providers. Serves as liaison between clinical genetic services and other departments.
  • Administers the State of California mandated programs.
  • Provides genetic counseling services for all areas of medical genetics, including pediatric, prenatal, adult, and cancer referrals. Assesses recurrence risks and recommends medical or genetic testing based on analysis of the risk, benefit, and cost.
  • Ensures effective communication between staff and management within department.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
  • Basic Qualifications:
  • Minimum three (3) years of counseling experience required.
  • Education
  • Master's degree in Genetic Counseling required.
  • License, Certification, Registration
  • Must have a current/valid Genetic Counselor License issued by the California State Department of Public Health by date of hire.
  • Must be board certified by the American Board of Medical Genetics or the American Board of Genetic Counseling.
  • Must have a National Provider Identifier (NPI), or obtain an NPI, prior to employment start date.

  • Additional Requirements:
  • Knowledge of federal, state, and local requirements.  
  • Demonstrated refined analytic and diagnostic reasoning skills.
  • Demonstrated strong interpersonal communication skills.  
  • Ability to clearly explain complex medical information in both verbal and written form.  
  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:
  • Previous computer experience preferred.
  • Previous lead/supervisory experience preferred.

    Additional Preferred Qualifications:


    - BLS certification preferred.


    - Demonstrated experience working with a laboratory and/or curation team.


    Demonstrated clinical expertise in area of specialty required.



    Primary Location: California,San Jose,NCAL Regional Genetics Laboratory 5755 Cottle Rd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 4:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Patient Care Services (Non RN) Department: Molecular Pathology Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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