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Compliance, Privacy & Regulatory

Putting Integrity Into Practice

Promoting honesty and integrity across our daily actions and interactions, our compliance, privacy, and regulatory professionals provide the guidance and resources to uphold the highest ethical standards.

Compliance Program Manager

Location: San Leandro, CA Additional Locations:
Job Number: 792344 Date posted: 07/09/2019

Working under the direction of the Compliance&Privacy Officer adheres with KP Compliance Framework, fosters comprehensive compliance projects through a series of activities to comply with all applicable regulations and statutes. Provides professional/technical guidance to team member and employees at large and presents complex information throughout the organization. Impacts the achievement of key functional and/or KP objectives that have direct and significant business impact. Contributes to the development of the department's objectives and participates in the development of the annual risk assessments, work and audit plans. Could have a primary functional area of emphasis in one or more of these areas: Investigations, Scope of Practice, Privacy, Health Information Management/Coding, Revenue Cycle, External or Internal Auditing or Statistical Analysis.

Essential Functions:
- Project Planning:  Oversees and/or directs teams in identifying accountabilities for local/regional compliance programs & consulting staff. Leads/ manages efforts in developing compliance work & audit plans. Oversees the development & completion of annual risk assessments. Establishes compliance goals, timelines, approaches & strategies in support of organizational initiatives. Establishes & or leads compliance related committees/work groups to cultivate & reinforce appropriate group values, norms & behaviors. Identifies areas of performance improvement & establishes/delegates resources to lead compliance related projects. Oversees & leads on-going efforts to establish, identify&manage internal/external resources & agency relationships.
- Investigations: Oversees the administration of investigation processes & activities. Evaluates & performs analyses of investigation activities. Provides guidance & recommendations for next steps. Develops customized investigation activities to address complex, rare or sensitive findings. Leads & manages efforts to identify potential compliance issues & areas of compliance requirements, Establishes & promotes a collaborative environment w/  other functional areas in investigating potential compliance issues. Establishes framework & strategies for developing & creating investigation project plans. As needed for sensitive or political situations, will participate & assist w/  investigation interviews, findings & recommendations. Collaborates w/  clients to determine complex corrective action plans appropriate to substantiated allegations & investigation findings.
- Validation: Manages & leads audits on scope of practice, licensing, site of service & other identified areas at risk for compliance violations. Responsible for identifying compliance risks & developing related corrective action plans. Assesses completion rates &operational sustainability. Oversees the administration of compliance programs & content, including design, completion of risk assessments and/or audits, investigations processes&activities, instances of reported non-compliance. Determines impacts of implementation of new regulations & statutes & required notifications, changes, & training. Develops communication strategies to address impacts & required changes. Identifies & delegates resources to support risk assessment & implanting required changes. Researches & stays abreast of regulations & statutes exhibiting extensive knowledge on a wide variety of clinical & non-clinical compliance issues. May engage external regulatory & legislative bodies on developing regulations & laws, providing input & representing Kaiser Permanente's interests.
- This job description is not all encompassing.

Basic Qualifications:
- Minimum eight (8) years of experience in a health care environment, (managerial or clinical disciplines) with at least five (5) years in healthcare compliance and privacy.
- Bachelor's degree in health care administration, business administration, finance, economics, operations research, public health or other health care related field OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- If applicant does not have the CHC, then must complete within 12 calendar months of hire.


Additional Requirements:
- Advanced knowledge of compliance principles, theories, and concepts.
- Extensive knowledge of health care compliance policies, programs, practices, systems, related compliance issues.
- Thorough knowledge of the elements of an effective Ethics and Compliance program and broad knowledge of health care industry practices and standards including both federal, state regulations and accreditation standards.
- Excellent Skills in written and verbal communication, meeting facilitation, presentations, analysis, collaboration, project management, decision making, stewardship, negotiation, and leadership.
- Strong knowledge of federal and state reimbursement program requirements (e.g. Medicare and Medi-Cal) and privacy and consent laws.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Focused experience in any of the following areas: Revenue Cycle, Clinical Documentation/Coding, Risk Management, Auditing/Claims Review, Project Management, Defense Auditing.

- Master's degree preferred.

- Certified in Healthcare Compliance (CHC) or other equivalent compliance certification preferred.

Primary Location: California,San Leandro,San Leandro 2401 Merced St 2401 Merced St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Compliance / Privacy / Regulatory Department: Compliance and Privacy Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Compliance, Privacy & Regulatory Careers

Compliance, Privacy & Regulatory Careers

We've established a comprehensive, world-class compliance, privacy, and regulatory program, giving you the chance to make a difference in the lives of millions. As a member of this team, you'll engage with internal stakeholders to foster an environment of safety and trust for our members, physicians, and employees alike.

Helping to establish and maintain an effective compliance program, you'll ensure that we operate according to the highest ethical standards and follow all applicable laws, standards, policies, and procedures. Everything we do — from developing policies and training to protecting privacy and security — reinforces our commitment to our members, regulators, and the communities we serve.

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