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Behavioral Health, Social Services & Spiritual Care

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Inpatient Psychiatric Case Manager

Location: Santa Clara, CA Additional Locations:
Job Number: 858989 Date posted: 01/14/2020
Description:
Provides inpatient and intensive outpatient case management for high-risk, high-utilizing members with acute and/or chronic psychiatric conditions across the continuum of care. Develops treatment and care plans for the  specific population.

Essential Responsibilities:
  • Plans, develops, coordinates, assesses, and evaluates services provided to members   to promote quality and cost effective outcomes.
  • Develops and maintains case management policies and procedures to assure optimal and appropriate member utilization of services.
  • Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining all authorizations/approvals for outside services.
  • Participates in the development of care paths.
  • As an Intensive Case Manager coordinates the care of a large caseload of high risk patients and provides assessments and interventions in the community including in-home visits Consults with internal and external physicians, health care providers, discharge planning and outside  agencies regarding continued care/treatment or hospitalization.
  • Arranges and monitors follow-up appointments.
  • Makes referrals to appropriate community services.
  • Identifies and recommends opportunities for cost savings and quality of care improvements across the continuum.
  • Develops and collects reports and data, and trends utilization of health care resources.
  • Develops and presents in-service training and communication to both internal and external stakeholders.
  • Interprets regulations, health plan benefits, policies, and procedures for members, physicians,  medical office staff, contract providers, and outside agencies.
  • Coordinates the transmission of clinical and benefit information and treatment to patients,  families and outside agencies including issuing Non-Coverage and Denial of Benefits letters consistent with Health Plan Regulations.
  • Acts as liaison to psychiatry clinics outside agencies, non-plan facilities, and outside providers.
  • Coordinates repatriation of patients and monitors their quality of care. Provides administrative case management oversight to Inpatient Psychiatric Facilities, Crisis Residential  Programs, and IMDs to ensure that services delivered to our members meet Kaiser's Quality and Utilization expectations and guidelines.
  • Provides administrative on-call to the RSR/Sub regional Office. Provides Clinical and Administrative documentation in accordance with Kaiser Regional Psychiatric  Standards including  the Inpatient/Integrated Urgent Services Guidelines.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.
  • Basic Qualifications:
    Experience
  • Minimum two (2) years of experience in an inpatient psychiatric setting or psychiatric emergency service.
  • Minimum two (2) years of experience of care management or clinical experience. 
  • Education
  • Master's degree (Social Work or Psychology), or PhD (Psychology) required.
  • License, Certification, Registration
  • LCSW, MFT or Psychologist License required.
  • Must have a National Provider Identifier (NPI), or obtain an NPI, prior to employment start date.

  • Additional Requirements:
  • Responsibility for a large caseload (50-100) for an extended period of time.
  • Demonstrated expertise in crisis management.
  • Demonstrated experience in utilization data collection and cost benefit analysis.
  • Knowledge of TJC, and other local, state, and federal regulations.
  • Must be able to work in a Labor Partnership Environment.

  • Preferred Qualifications:
  • N/A
  • Primary Location: California,Santa Clara,Santa Clara Behavioral Health Center 3840 Homestea Scheduled Weekly Hours: 32 Shift: Day Workdays: Sun, Mon Tue, Wed *schedule may vary to meet operational needs Working Hours Start: Variable Working Hours End: Variable Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Behavioral / Mental Health Department: Behaviorah Health Center ( BHC ) Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Behavioral Health, Social Services & Spiritual Care Careers

    Behavioral Health, Social Services & Spiritual Care Careers

    Backed by a committed interdisciplinary team of health care professionals, you'll provide high-quality treatment for patients with behavioral health and/or bio-psychological concerns, including those in psychological crisis.

    With the strength of our network at your fingertips, you'll be sure your patients receive prompt, appropriate referrals across our organization with no barriers to the continuity of care. Opportunities and specialty settings range from substance abuse to social work and autism to eating disorders.

    Opportunities:

    • Alcohol and Substance Abuse Counselors
    • Case Managers
    • Clinical Psychologists
    • Clinical Social Workers
    • Health Educators
    • Marriage and Family Therapists
    • Medical Social Workers
    • Psychiatric Social Workers

    Specialty Settings:

    • Addiction Medicine/Chemical Dependency
    • Autism
    • Chronic Pain Management
    • Eating Disorders
    • Employee Assistance
    • Geriatrics
    • Help Line/Psychiatric Call Center
    • Home Health
    • Hospice
    • Medical Social Work
    • Neuropsychology
    • OB/GYN
    • Palliative Care
    • Pediatrics
    • Psychiatric Emergency Team (PET)
    • Psychiatry (Adult, Adolescent & Child)
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