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Kaiser Permanente Careers

Education & Training

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Our employees depend on our education and training professionals to foster their growth and professional development — helping to ensure we continue providing world-class care.

Senior Learning Consultant (Epic experience highly desired)- Santa Clara

Location: Santa Clara, CA Job Number: 889491 Date posted: 07/02/2020

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Description:

Assesses and develops strategic plans for the development of training programs, consulting interventions and communication plans to address management and/or clinician training and development needs. Leads efforts for program implementation.


Essential Responsibilities:

  • Assesses, develops and delivers training programs, learning material, workflow documentation and communication solutions across multiple lines of business supporting organizational / local strategic goals.  Consults with leaders to identify and address the learning needs in the organization.
  • May partner with management in the development and implementation of training/ learning materials. Leads communication programs that are accurate, consistent, and reflects business unit work flows and business processes for a business unit.
  • Establishes effective working relationships with peers, both internal and external to Kaiser Permanente . In collaboration with management, ensures efficient, effective staff development through the delivery of consistent and appropriate training and communication techniques.  Performs other related duties as assigned by management.
  • Consults with leaders within the organization to assess, trend, and analyze the learning and communication needs of employees based on current and future strategic plans. Develop, implement, and coordinate various training programs and training interventions.  May serve as a subject matter expert (SME) to provide mentorship and training to less senior staff.
  • Proactively identifies and implements improvements in training curriculum and communication using industry standards for testing methods, needs analysis, and redesign for communications, training programs and learning materials.
  • Provides feedback and deploys computer based training programs. Stays abreast of learning, consulting, training and development research including new tools, methods, and techniques.
  • May support the staging and maintenance of training environments.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.


  • ** This position is located in the Santa Clara service area


    Basic Qualifications:

    Experience

  • Minimum five (5) years of experience in curriculum development, instructional design or leading training programs.
    Education

  • Bachelor's degree in business administration, health care administration, public health administration, or other related field OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration

  • N/A

    Additional Requirements:

  • Experience in instructional design and delivery
  • Experience and demonstrated skills in developing and administering training needs assessment , analyzing organizational challenges, and developing organizational solutions that have a measurable impact on addressing performance gaps and issues
  • Experience managing multiple projects simultaneously
  • Expertise in the principles of group dynamics, adult learning theory, consulting and training and development techniques
  • Must have exceptional verbal, written communication and presentation skills
  • Demonstrated ability with quantitative and qualitative analysis
  • Strong computer skills (ie: MS Office Word, PowerPoint, Excel)
  • Will require travel within the Northern California Region
  • Demonstrated ability to work in a fast-paced, time sensitive environment
  • Must be able to work in a Labor/Management Partnership environment

    Preferred Qualifications:

  • Master's degree
  • Epic experience
  • Primary Location: California,Santa Clara,Santa Clara Hospital 700 Lawrence Express Wy. Scheduled Weekly Hours: 40 Shift: Day Workdays: Monday - Friday Working Hours Start: 8:00 AM Working Hours End: 4:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Education / Training Department: Optimization and Training Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    Learn About Education & Training Careers

    Careers In Education & Training

    Our education and training teams dedicate their attention to the ongoing development of our many health and business professionals to improve the overall performance of the organization. Work includes identifying training needs, designing learning strategies, defining instructional courses, and harboring an ongoing commitment to leadership development, organizational effectiveness, and instructional management.

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