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Vision Services Assistant II

Location: Santa Clara, CA Job Number: 929021 Date posted: 01/14/2021

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A Vision Services Assistant (V.S.A.) is a member of the Eye Services team, providing direct support to the providers (ophthalmologists and optometrists) and the Eye Services operation, while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A.'s primary role will be to enhance to provider interactions with their customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The VSA will maximize opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).

Essential Functions:

- Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs, and pupillary response and other objective ophthalmic testing procedures.
- Measures complete visual acuity for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision, and stereopsis.
- Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation.
- Performs other objective ophthalmic testing and automated image capture as indicated.
- Makes and cancels Optometry, Ophthalmology, medical clearances, and diagnostic appointments.
- Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider.
- Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) completes forms and other necessary data entry.
- Documents concise and relevant medical and ocular histories in the medical record.
- Escorts patients to exam rooms and prepares them for examination.
- Instructs eye patients by providing relevant information, per provider protocols.
- Witnesses patient consent signature and signs forms.
- Electronically, set up lab, x-ray and other requisitions, as needed.
- Labels specimen and Pathology Requests forms.
- Documents the specimens following departmental specific procedures.
- Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc.
- Anticipates provider needs (preparation of supplies, instruments, and equipment).
- Cleans (changing cleaning solutions, as needed), wraps, labels and re-stocks instruments.
- Maintains equipment and orders/stocks supplies.
- Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed. 
- Keeps work area clean. 

- Calls patients with messages from providers and documents disposition.
- Documents, updates and processes records relating to provider appointments.
- Performs surgical scheduling functions, as needed.
- Participate in training and orientation of new personnel.
- Performs other related duties as necessary.
- This job has no supervisory responsibilities.

Basic Qualifications:
- Minimum two (2) years  (1,000 hours or more per year) of recent experience in conducting objective ophthalmic testing on a regular basis, including but not limited to, experience in several of the following procedures: visual acuity testing, non-contact or
contact tonometry, visual fields testing, lensometry, testing or color deficiency and depth perception or autorefraction.
- High School Diploma/GED
- Certified Ophthalmic Assistant (COA) by JCAHPO (effective 1/01/01).
- BLS Certification.
- Must successfully complete PARRS II, AutoReg (where applicable), and be able to work with electronic medical record system.
- Must be proficient in ophthalmic procedures and testing as required by the employer.
- Must have knowledge of medical and ophthalmological terminology.
- Good verbal and written communication skills, including legible handwriting.
- Ability to read and comprehend simple instructions.
- Demonstrated ability to work effectively in teams required.
- Knowledge of computer and computer keyboard.
- Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
- Must be willing to work in a Labor Management Partnership environment.
Primary Location: California,Santa Clara,Santa Clara Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon,Tue,Wed,Thu,Fri,*position includes floating to satellites & Skyport , as well as potential Saturdays & scheduled days and hours are dependent on departmental needs and may include holidays and weekends Working Hours Start: 9:00 AM Working Hours End: 5:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: A01|SEIU|United Healthworkers Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Ophthalmology Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Learn About Clinical Support Careers

Clinical Support Careers

Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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