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Analyst Clinical Research Process

Location Seattle, Washington Job Number 950828 Date posted 07/08/2021
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The Kaiser Permanente Washington Health Research Institute (KPWHRI) is a seeking Clinical Research Process Analyst. This position supports the research clinic and our groundbreaking vaccine clinical trials. We are looking for someone to join our team who is comfortable working in a fast-paced setting, has superior attention to detail, and works wells under tight deadlines and pressure. Ability to work with customers from a broad range of backgrounds and prefers workforce that values diversity. This position is not eligible for remote work.

Provides analytical, consultative, and administrative service to KPWHRI staff, managers, and departmental/divisional leadership by effectively supporting business systems, compliance, processes, procedures, and technical project support with a focus on the Clinical Research Program (CRP) and CRP sub-programs and/or special projects.  Develops, designs, and maintains tools, resources, workflows, and documents for KPWHRI clinical research processes, ensuring business procedures are in compliance with federally mandated regulations and meet the requirements of internal/external funding sources. Provides oversight for the content, format & production of regular and ad hoc reports. Develops and delivers training aids and tools to KPWHRI research clinic support staff and clinical research system end-users. Implements process changes using project management concepts.

Essential Responsibilities:

  • Systems and process development and coordination: At the direction of the Director, Clinical Research (KPWHRI) and in collaboration with other departmental/divisional leaders, develops and maintains processes and systems to efficiently coordinate Clinical Research sub-programs/project and capture clinical research, financial, service and/or quality information to use in evaluating sub-program/project goal attainment and utilization. May maintain several tracking and analytic systems unique to clinical research. Defines, clarifies & responds to internal and external customer questions, concerns or requests for a variety of clinical research processes and systems.

  • Data Analysis and Interpretation: For the Clinical Research Program (KPWHRI), coordinates and abstracts data from various KFHPW/KPWHRI sources for a variety of clinical research program strategic initiatives and sub-programs and projects. Analyzes, interprets & presents data in variable formats that are useful & easy to understand to support decision-making. May make data-driven recommendations in collaboration with clinical research investigators, clinicians, and/or KFHPW/KPWHRI managers/leaders. Coordinates the ongoing distribution of regularly scheduled reports/data. May provide ad hoc data & reports by analyzing, verifying, manipulating & maintaining data in a variety of applications per Clinical Research Program business need. Ensures report integrity & reliability. Performs specialized coding and other accounting functions. Establishes, maintains, processes, and updates files, records, certificates, and/or other documents to meet the requirements of internal and external audits.

  • Collaboration and teamwork: Participates in internal and external partner work groups or teams as an analytical representative of the Clinical Research Program. May facilitate clinical research sub-program and project meetings. May formulate work groups or committees of relevant stakeholders for clinical research sub-programs or projects.

  • Clinical research computer hardware/software assessment and coordination: Assess status of relevant clinical research and research clinic computer systems. designing & updating Clinical Research Program web pages & other communication materials; working with KPWHRI PC-Support, Research IT, and KFHPW ISD on troubleshooting system problems; coordinating/facilitating communication with other departments/divisions.

  • Coordinates and performs a range of research support activities; serves as a liaison with other departments andoperating units as well as other research locations in the resolution of clinical research administration problems. Provide back up to research clinic front desk staff. May train new research clinic support staff and orient new project teams to clinical research systems and processes.

Basic Qualifications:


  • Minimum five (5) years of prior experience in Kaiser Permanente Washington Health Research Institute or other research-related setting.

  • Education

  • Bachelor's degree in areas of accounting, business administration, systems or general studies OR four (4) years of experience in a directly related field.

  • High School Diploma OR General Education Development (GED) required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Health care or research business operations or business process analytical experience.

  • Visio, EndNote, Acrobat Professional, Microsoft Office software.

  • Ability to problem solve and work with minimal supervision.

  • Excellent analytical, report writing, organizational and communication skills.

  • Must demonstrate strong competencies in the following areas: Teamwork; customer service; organizational awareness; communication; initiative/independence; productivity, planning and organizing; operational project management skills to lead projects and technical knowledge; support and consultation.

  • Preferred Qualifications:

  • Two (2) years of lead experience.

  • SharePoint experience, including ability to troubleshoot.

  • Financial management system experience.

  • Delivery of business process/systems training, data audit and analysis experience.

  • Able to obtain CPR certification shortly after date of hire/transfer.

  • Knowledge of technical systems in support of Kaiser Permanente Washington Health Research Institute.

  • Analytical, verbal and written communication, leadership, project management skills.

  • Able to work with minimal direction.
  • Primary Location: Washington,Seattle,Met Park East Scheduled Weekly Hours: 40 Shift: Day Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Individual Contributor Department: Met Park East - Research Administration - 1130 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.