Skip to Main Content

Kaiser Permanente Careers

Clinical Support

Support Starts With You

The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Medical Assistant-Float Pool (1.0 FTE Tahoma Float Pool)

Location: Seattle, WA Job Number: 173483 Date posted: 12/14/2017
Description: Description
The Medical Assistant-Tacoma Float Pool:
  • Provide support to the registered nurse, physician, physicians assistant or nurse practitioner in the delivery of care.
  • Work under the supervision of registered nurses and at the direction of MDs, PAs, or ARNPs
  • Collect and document patients medical history. Provide appropriate information to patients and families.
  • Float between clinics including Federal Way (home base), Kent, Tacoma and Puyallup. Variable shifts between 7:30am-6:00pm depending on the clinic hours/needs.


  • Team/Practice – manage daily work in electronic in-basket pools, secure staff messages, organize work to promote team/provider efficiency, collaborate with provider for daily needs/schedule coordination, review provider schedule and anticipate needs, keep visits running on time, communicate delays with patients, manage same-day schedule additions, provide support for patient forms completion, stock supplies as needed between patient visits
  • Clinic Flow/Office Management – Computer literacy – scheduling software, e-mail, electronic medical records
  • Prepare visit per Medical Home Model Standards (MHM)
  • Participate in daily huddles: Review reason for visit & last visit summary to anticipate visit support needs. Review daily schedule with provider to identify specific needs for visit.
  • Exam room preparation
  • Special Needs – Anticipate age-specific needs, anticipate need for special forms, use resources for interpretive services
  • Patient Orientation & Check-in: document weight, VS, reason for visit & concerns or questions patient wants provider to address, review current medications & immunizations, add historical meds, coordinate visit with RN when needed for patient education, enter orders when appropriate, communicate with provider regarding special needs, follow policies for patient confidentiality
  • Patient Discharge and Visit Completion – Assist patient during and after visit, ensure completion of forms, coordinate care with needed ancillary services, instruct patient for next steps, process specimens as needed, clean & maintain equipment, clean exam room in prep for next patient
  • Call and Inbasket Management – follow GH guidelines for call and message handling per scope of practice, follow work flow standards, document call in electronic medical record
  • Telephone Management and Follow-up – Recognize urgent/emergency situations and refer appropriate calls to licensed staff as needed, encourage patient to use on-line GH resources when appropriate, conduct follow-up calls, provide preventive care instruction when directed/appropriate, screen messages and forward as appropriate
  • Patient Care – Use safety and universal precautions
  • Perform nursing procedures per scope of practice – take and record vital signs, postural vital signs and apical pulse, perform EKG (depending on care setting)
  • Assist with cast care and removal – recognize cast problems, set up and assist with procedures:
  • Female Reproductive System -Set up and assist with: pelvic exam, pap smears, wet prep, cultures, vaginal warts, diaphragm fitting, cervical cap fitting, endometrial biopsy, colposcopy and reproductive implant insertions
  • OB/GYN - Assist with monitoring & documenting fetal heart tones using Doppler, under direction
  • Perform ear irrigation for wax removal, vision screening test, Tympanogram when appropriate
  • Pediatrics – use oral, rectal, transdermal and tympanic thermometer, measure and record head circumference, length/height, weight on infant scale or standing scale, plot and print growth grid, provide consent forms and patient information for immunizations, provide age-appropriate Healthy Kids/Healthy Future handouts
  • Other Procedures – Positioning techniques including recovery position, supine, Trendelenberg/reverse Trendelenberg, Sims, Lithotomy/Dorsosacral Position, Fowlers/Semi-Fowlers, Log roll
  • Specimen Collection – Urine: Voided/midstream, culture, straining urine, bagged urine. Stool: Hemoccult test, culture ova and parasites. Sputum, expectorated: culture & cytology. Provide patient instruction & travel directions when needed
  • Prevention/Chronic Care – Complete outreach assignments, as directed
  • Acute Care – Assist with procedures as directed, perform selected nursing procedures
  • Referral Management – Processing referrals, reviewing referral status, providing patient with instructions, assist patient in making appointments as appropriate, follow referral guidelines as delegated by the provider, use urgent or emergent designation as directed


Minimum Education Requirements
High School Diploma/GED
Vocational School/Certificate Prog Graduate of accredited program as Medical Assistant.

Preferred Education

Minimum Knowledge/Skills Requirements
Basic or limited Knowledge and skills listed on the Group Health Medical Assistant Competencies/Skills Inventory.

Preferred Knowledge/Skills

Minimum Experience Requirements
None Required

Preferred Experience
One year previous Medical Assistant experience preferred.

Minimum License/Certifications Requirements
At time of hire Medical Assistant-Certified credential or Interim Medical Assistant-Certified credential. Washington State Department of Health issued credential. Interim credential expires 1 year from date of issuance.
Able to obtain shortly after hire Current Basic Cardiac Life Support (BCLS) certification or must obtain within 90 days of hire.

Preferred License/Certifications
None Required

Group Health is an Equal Opportunity Employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.

Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Medical Assistants Travel: No

About Clinical Support Careers

Clinical Support Careers

Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

Discover the KP Difference

Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!

Go >

Bilingual Opportunities

Communication is vital to what we do every day. We value those who enhance our team with essential bilingual skills — allowing us to provide quality, inclusive care to everyone in our communities.

Explore Bilingual Opportunities >

Glassdoor Logo

See What People are Saying About Working at KP

Aug 14, 2017

"My experience was great."

Glassdoor Ratings

Former Employee - Medical Assistant in Riverside, CA

  • Recommends
  • Positive Outlook
  • Positive opinion of CEO

I worked at Kaiser Permanente full-time (More than 10 years)


Great place to work, Great benefits, Great patients, Great upper management. I would highly recommend Kaiser Permanente to those who are going into healthcare.Full Review

More Kaiser Permanente Ratings & Reviews (3,975)

Our Events

Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

Recently Viewed Jobs

You do not have any recently viewed jobs.

Join Kaiser Permanente's Talent Network

Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Clinical Support, Seattle, Washington, United StatesRemove

Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.