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Clinical Support

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The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Radiology Assistant/Transporter (.75 FTE with bene's_ M-F, Variable_ Capitol Hill)

Location: Seattle, WA Job Number: 715977 Date posted: 07/10/2018
Description: Under general supervision, this position performs duties related to preparing information and patients for all radiologic modalities.

Essential Responsibilities:
  • Telephone management: Answers designated telephone calls in a courteous, timely manner. Responds to calls according to specific guidelines. Performs telephone screening and refers calls appropriately. Communicates and shares information with other departments as necessary.
  • Work Responsibilities: Transports patients to and from the Radiology Department to the appropriate patient location as needed, in accordance with scheduled request. Assist Radiologists as needed. Coordinates patient care activities and helps to ensure timely patient flow throughout the department. Works efficiently with minimal supervision. Ensures correct patient information is on armband and notifies nursing personnel of any discrepancies.
  • Computer System: May perform functions in Imagecast, IBM and EPIC care system related to job responsibilities as per Policy and Procedure.
  • Customer Service: Demonstrates the knowledge and skills necessary to provide Radiology services to all age group serviced. Facilitates patient's cooperation and alleviates anxiety. Addresses all patients' concerns. Provides timely, responsive, expert services to customers in a positive friendly manner, to include patients,physicians, and other fellow employees. Informs consumers and those accompanying them when delays exist and how they are being addressed. Maintains patient confidentiality.
  • General Behavior: Adheres to all applicable Cooperative-wide and Departmental Policies and Procedures, goals and protocols. Works as an effective team member with other colleagues to efficiently service the customer. Maintains a neat and clean work environment. Identifies staff training issues and participates in policy and procedures accounts. Maintains a neat and clean work environment. Identifies staff training issues and participates in policy and procedures development as appropriate. Communicates concerns asappropriate to lead and/or manager. Rotates shifts and assignments as required.


  • Basic Qualifications:
    Experience
  • Minimum one (1) year of experience in a customer service setting.
    Education
  • High School Diploma/GED
    License, Certification, Registration
  • N/A


    Additional Requirements:
  • Excellent organizational skills.
  • Basic computer skills.
  • Knowledge and understanding of basic medical terminology.
  • Ability to work with general supervision and multi-task in a fast pace environment.
  • Professional written and verbal communication skills.
  • Ability to problem solve and take initiative.
  • Ability to lift up to 40 lbs.


    Preferred Qualifications:
  • Proficient in Radiology Information Systems.
  • Vocational training in medical office procedures.

    Primary Location: Washington,Seattle,Capitol Hill Main Building 201 16th Ave. E Scheduled Weekly Hours: 30 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: Varies Working Hours End: Varies Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: SEIU Service Unit Job Level: Individual Contributor Job Category: Patient Care Services (Non RN) Department: MRI Rad Assistant Travel: No
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Clinical Support Careers

    Clinical Support Careers

    Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

    There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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