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Kaiser Permanente Careers

Research & Development

Innovation in Practice

With a staff of approximately 600, an annual budget of more than $100 million, and hundreds of projects under way at any given time, our research program is one of the largest and most respected in the industry.

Research Interviewer Bilingual, Temporary (Downtown Seattle, WA)

Location: Seattle, WA Additional Locations:
Job Number: 727225 Date posted: 09/11/2018
Description:

Conduct survey research interviews via telephone on various research projects. Record responses using Computer Assisted Interviewing Program (CATI) on Computer Assisted Survey Execution System (CASES) following specific project-driven protocols and procedures.

Essential Responsibilities:
- Administers survey research interviews. Contact study subjects according to specific study protocols. Gain cooperation of the respondent. Administer interviews following scripts and instruments using approved interviewing techniques and protocols. Accurately and completely records interview responses on CATI system using CASES software. Pilot test interview instruments in development and provide feedback to supervisor.
- Obtain updated address/phone information. Follow project-specific protocol using directory assistance, M&B data, chart requests and subject provided contracts, directories or other sources.
- Perform general study related activities. Identify study problems. Perform related clerical tasks. Attend CHS staff meetings if indicated. Attend interviewer staff meetings and project trainings. Attend internal trainings as needed.


ENGAGES, ACCEPTS AND IMPLEMENTS FEEDBACK, WILLING AND ABLE TO FOLLOW PROTOCOL. READS AND SPEAKS CLEARLY IN BOTH SPANISH AND ENGLISH. WILLING TO WORK ROTATING EVENINGS AND WEEKENDS, AND 1 MORNING OR AFTERNOON PER WEEK


Basic Qualifications:
Experience
- Minimum one (1) year of experience doing public contact via telephone.
Education
- High School Diploma/GED.
License, Certification, Registration
- N/A


 


Additional Requirements:
- Organizational, communication and interpersonal skills.
- Computer skills including MS Word; Typing 50 WPM; 10 key.


 


Preferred Qualifications:
- One (1) year of interviewing experience using CATI and CASES.

Primary Location: Washington,Seattle,Met Park East 1730 Minor Ave. Scheduled Weekly Hours: 1 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Per Diem Job Type: Standard Employee Status: Temporary Employee Group/Union Affiliation: OPEIU Job Level: Individual Contributor Job Category: Research and Development Department: KPWHRI Travel: No

About Research & Development Careers

Careers in Research & Development

Recognized worldwide for their scientific expertise, our researchers collect data on topics including cardiovascular disease, diabetes, mental health, and drug safety — just to name a few.

In addition to studies centered at these facilities, our physicians and researchers conduct clinical trials of new drugs, medical devices, and other therapies through several organized centers and independently at single sites. Put together, Kaiser Permanente's research centers and scientists comprise one of the largest and most comprehensive nonacademic research programs in the United States.

As a member of this team, you'll engage in meaningful work that has the power to affect outcomes and improve global health. Focused on areas like public-sector health services, epidemiology, and behavioral and clinical research, the work you do will ultimately allow us to improve the cost effectiveness and quality of the care we deliver — all while saving lives.

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