Specialist Research Support II
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Do you have admin experience and find you enjoy helping others and learning something new every day? Want to work in a fast-paced, environment with people who turn innovative ideas into better health care for everyone? Then join our team! The research support specialist II (RSSII) supports faculty and staff within Kaiser Permanente WA Research Institute. The RSSII will use their prior experience to balance a complex work load and meet demanding service expectations to be a problem solver, detail-oriented, have excellent communication skills and work independently. Work includes communicating with collaborators, tracking multiple scheduling requests and deliverables, reconciling expenses, and organizing special projects. You will use MS Office and visual programs to prepare manuscripts, compile grant applications and presentations including graphics and spreadsheets.
Please complete the online application and upload a resume and cover letter.
- a) Performs all duties of a Research Support Specialist I, plus manages a workload consisting of complex grant submissions and/or completing simultaneous grant submissions. Independently works to assist faculty with meeting funding agency requirements for grant submissions; to utilize EndNote, Acrobat Professional, and Microsoft Office software on a daily basis. Demonstrates advanced troubleshooting. b) Utilizes and troubleshoots computer software programs (EndNote, Acrobat Professional, and Microsoft Office, etc.) on a daily basis. c) Uses knowledge of funding agencies and requirements to coach staff in contract and grant submissions.
Research Administrative Support:
- a) Performs all duties of a Research Support Specialist I, plus independently performs specialized coding, documentation, and other accounting functions for processing of grant expenses and expense reimbursements according to federal regulations and Kaiser Foundation Health Plan of Washington policies. b) Independently coordinates and maintains numerous schedules; arranges and supports meetings and conferences between multiple collaborative research sites; makes travel and lodging arrangements through various travel vendors and in compliance with federal regulations. c) Performs a range of support activities; may serve as a liaison with other departments, research collaborators, or vendors on administrative and/or operational matters in accordance with research policies. d) As pertains to research projects directly supported, analyzes administrative problems, determines approach, and completes new assignments with little instruction.
- Training, Oversight, Mentoring: a) Provides training and orientation to newly hired Research Support Specialists. b) Provides informal peer support. c) Offers coaching opportunities.
Communication, Process Improvement:
- a) Participates in unit and institute wide meetings, committees, and workgroups. b) Participates as part of the RSS unit by identifying and communicating problems and proposing best practices for daily work. Shares learnings and facilitates discussions. c) Participates in process improvement efforts. d) Maintains desk manual to document policies and procedures for own learnings and work processes particular to the position to ease transitions in staffing and out of office coverage.
- Minimum one (1) year of experience providing research support OR three (3) years of experience providing administrative support. Intern or volunteer experience may be considered.
- High School Diploma OR General Education Development (GED) required.
- Balance competing timelines.
- Problem solving, initiative, and troubleshooting.
- All skills of a Research Support Specialist I position.
- Two (2) years of experience providing research support.