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Licensed Nurses & Physician Assistants

The Front Line of Patient Care

Our nurse professionals embody what it means to provide the best patient interactions possible. They also advance the art and science of nursing in a patient-centered, healing environment.

Lead RN - Pediatrics, Silver Spring Medical Center

Location: Silver Spring, MD Job Number: 719847 Date posted: 08/06/2018
Description: To support the Clinical Coordinator in providing high quality customer service for both internal and external customer.

Essential Functions:
  • Provides direct patient care, triage member calls, makes patient call-backs for providers, performs patient teaching, and performs and assists with procedures (Based on provider orders) and applicable regulatory laws.
  • Coordinates patient care for hospital admissions, specialty referrals, IV Care for AHC, new mom assessment protocol (OB), MCCP (Peds), and ancillary support departments.
  • Makes monthly staffing schedules and day-to-day work assignments to department staff. Assesses workloads, on an on-going basis and makes special assignments, during peak and slow periods. Collects and codes department time sheets.
  • Calls in staff to meet minimum staffing requirements, including authorizing overtime, coordinating with other clinical teams to cover staff shortages and processes provider schedule changes when delegated by the Clinical Coordinator.
  • Handles difficult and problematic work situations, including resolving member issues.
  • Serves as resource for other staff members by answering questions; orients new staff, and identifies staff needs for training (and provides in-service training as needed).
  • Performs special projects as assigned by the CC.
  • Routinely provides feedback to CC for staff performance, work habits, and barriers to efficient, high quality work.
  • Assists development and revision of department procedures.
  • Performs other related duties as directed.

  • Basic Qualifications:
    Experience
  • A least one (1) year of current experience in HMO or ambulatory setting with emphasis patient education is required.
    Education
  • N/A
    License, Certification, Registration
  • Current RN license in appropriate jurisdiction is required.
  • BLS Certification.

    Additional Requirements:
  • Proficiency in the use of applicable computer software.
  • Demonstrated effective interpersonal and communications skills are required.
  • Demonstrated knowledge of clinical systems and processes is required.

    Preferred Qualifications:
  • Previous experience in a leadership role is preferred.
  • B.S.N is preferred.
  • Pediatric experience.
  • Must have the ability to work independently
  • Charge Nurse or Lead Nurse experience preferred
  • Spanish Speaking Preferred


    Primary Location: Maryland,Silver Spring,Silver Spring Medical Center 12201 Plum Orchard Dr Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 9:00 AM Working Hours End: 5:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: UFCW - Local 400 Job Level: Individual Contributor Job Category: Nursing Licensed Department: Pediatrics Travel: Yes, 10 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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    Being a physician assistant at Kaiser Permanente is centered on promoting a healing environment — one that maintains a caring, comforting practice while honoring the unity of the whole patient: mind, body, and spirit.

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