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Director Service Unit RN - Arques Medical Offices

Sunnyvale, California

Our nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.

  • Job Type: Full-time
  • Job Level: Director/Senior Director
  • Travel: No

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Adaptable
  • Collaborative
  • Compassionate
  • Leadership
  • Problem-Solver
  • Results-Oriented

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive.

  • Medical, Vision & Dental

  • Retirement Plans

  • Tuition Reimbursement

  • Tuition Reimbursement

  • Supportive Team & Resources

  • Career Growth & Development

Our Culture

Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.

What Our People Are Saying

Ghada, PhD, RN, NEA-BC, CENP

SCAL Regional Director
Patient Care Services

So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.

Gertrude, RN, BSN, MSA

Administrative Service Director
Nursing Administration

Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.

Michele, JD, MBA, RN

Director
Nursing Professional Development and
Simulation/Magnet Journey

Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.

Philidah, MSN, RN

Sr. Director of Nursing

It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.

Mervin

Assistant Medical Center Administrator

I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.

Melissa

Assistant Nurse Manager

I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.

Aletha

Department Manager

Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.

Adriana

Department Manager RN

Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.

Director Service Unit RN - Arques Medical Offices

Primary Location Sunnyvale, California Worker Location Onsite Facility Santa Clara Arques Medical Offices Job Number 1295745 Date posted 08/19/2024
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Description:
Job Summary:

In conjunction with Chiefs of Service, directs, coordinates, facilitates, leads, and evaluates ambulatory patient care services. Oversees staff, ensures compliance with regulatory compliance, consults on patient care issues, and manages the budget.

Essential Responsibilities:


  • Directs development and implementation of quality and utilization standards for ambulatory services. Ensures coordinated plans of treatment, customer focused delivery of services and cost effective utilization of resources and services.

  • In conjunction with Chiefs of Service manages the daily operations of the ambulatory services.

  • Designs and implements policies, procedures, protocols, efficient program outcomes, and timely provision of support to TPMG providers.

  • Directs the budget and resource allocations and manages the financial performance. Identifies and implements strategies to reduce costs and improve quality of care services.

  • Interprets and facilitates the application of Nursing Scope of Practice within ambulatory services, which includes making skill-mix decisions based on needs, service, financial considerations, and legal constraints.

  • Directs and resolves human resource, labor relations, employee and department safety, and risk management issues.

  • Coordinates and monitors the quality improvement program for nursing services.

  • Develops and implement new programs or best practices and strategies which improve the quality of care and services and reduces costs.

  • Develops and presents training programs.

  • Utilizes research data to implement clinical changes and the delivery of patient care and member services. Ensures compliance with federal, state, local and other regulatory requirements.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:
Experience


  • Minimum seven (7) years of nursing experience in patient care.

  • Minimum five (5) years of management experience required.

Education

  • Bachelors degree in nursing or health care required.
  • Graduate of accredited school of nursing.
License, Certification, Registration
  • Registered Nurse License (California) required at hire
Additional Requirements:

  • Demonstrated human relations and labor relations experience.
  • Demonstration of nursing administration experience in an ambulatory setting.
  • Knowledge of Nurse Practice Act, NCQA, and other local, state, and federal regulations.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Masters degree preferred.
Primary Location: California,Sunnyvale,Santa Clara Arques Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Director/Senior Director Department: Santa Clara Homestead Hospital - Local Administration - B - 0206 Pay Range: $185900 - $240570 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

Recognized for Excellence

Ensuring our members’ needs are met

Our nurse leaders ensure we provide culturally responsive and competent care that meets our members’ needs and preferences.

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