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Administration, Clerical & Support

Provide Critical Support

Our company doesn't run without our administrative professionals. Come join a team where you will utilize your strengths and have the opportunity for personal growth, empowering you to realize your potential.

ASST, SLEEP LAB

Location: Vancouver, WA Job Number: 725508 Date posted: 08/06/2018
Description: Assist DME/Sleep Specialist provide customer service to CPAP patients by dispensing supplies, restocking supplies, scheduling patients, assisting walk-in pts, processing paperwork, clerical duties, answering phones, and calling patient. Provide minor adjustments to equipment for patients.

Essential Functions:
  • Provide support to DME/Sleep Specialist by assisting patients who need assistance with replacement parts for CPAP/BiLevel equipment and minor adjustments to equipment.
  • Clerical duties include checking pts in for CPAP appoints, processing paperwork, scheduling pt appointments, filing, copying, etc.
  • Answering member questions and needs, directing them to the appropriate resource, confirming PCP orders, collaboratively working with DME/Sleep Specialist&clinical supervisor to provide customer service.
  • Completing and documenting telephone encounters on Epicare.
  • Assist with supply ordering, equipment inventory, and office supplies.
  • Assist in tracking equipment, repairs, etc.
  • Other duties per clinical supervisor.

  • Basic Qualifications:
    Experience
  • One (1) year of experience in hospital/medical office setting.
    Education
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A

    Additional Requirements:
  • Medical terminology, knowledge of high quality customer service. Knowledge of medical office activities.
  • Excellent communication/interpersonal skills. Good organizational skills. Excellent telephone skills. Intermediate computer skills.

    Preferred Qualifications:
  • Two (2) years of Kaiser experience.
  • Knowledge of Kaiser Permanente systems. Knowledge of sleep patients needs. Knowledge of CPAP equipment.
  • KARE, OA, Epicare, Excel, Word computer skills.
    Primary Location: Washington,Vancouver,Cascade Park Medical Offices 12607 SE Mill Plain B Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: OFNHP - Technical Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Sleep Medicine Travel: Yes, 20 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Administration, Clerical & Support Services Careers

    Administration, Clerical & Support Services Careers

    From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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