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Clinical Support

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Optometric Assistant

Location: Ventura, CA Additional Locations:

Thousand Oaks Medical Offices 365 E. Hillcrest Dr., 365 E. Hillcrest Dr., Thousand Oaks,California, 91360
Woodland Hills Medical Center 5601 De Soto Ave., 5601 De Soto Ave., Woodland Hills,California, 91367
Job Number: 753661 Date posted: 12/18/2018

Provides assistive services and support to the Optometrist in the delivery of patient focused eye care. Balances multiple priorities to complete assigned tasks in a team-oriented environment.

Essential Responsibilities:

  • Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

  • Prepares examination and pre-screening rooms by cleaning and setting up equipment and instruments, and stocking and arranging appropriate supplies.

  • Reviews appointment schedules to determine patient visit order, making appointments and discussing fees and co-payments with patients as needed.

  • Greets and escorts patients to pre-screening, examination or treatment room and instructs and/or assists patient in preparation for scheduled procedures.

  • Pre-screens patients for vision examination and contact lens visits. Including completion of appropriate case history in relation to chief complaint, past and present ocular history, family history, systemic illness, allergies and medications, visual acuity test, auto lensometry of all spectacles, auto-refraction test, auto-keratometry, NCT and stereopsis, color testing and ocular motility, and pupillary screening.

  • Performs automated visual fields as directed following established policies and procedures.

  • Assists Optometrist in patient data documentation as needed and appropriate.

  • Performs routine clerical and reception duties as directed, including filing progress sheets, completing patient visit records, maintaining department logs, answering and screening phone calls, taking messages, copying, faxing and light typing as required.

  • Performs other duties as assigned, including but not limited to assisting in orientation and training of new employees, transporting equipment and patients, stocking departments supply shelves and taking inventories.

  • Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.

  • May perform other duties as required.
  • Pay Grade: 24


    Basic Qualifications:




      High School Diploma or General Education Development (GED)

      Ability to conduct recent visual fields, NCT, and other vision screening.

      Optical and vision service background including customer service/retail experience.

      Ability to demonstrate inter-personal skills, oral and written communication skills; must meet attendance requirements/standards.

      Ability to efficiently manage patient flow to correspond with optometry appointment types and time lines.

    License, Certification, Registration



     Preferred Qualifications:

      Optometry, Optical and/or Ophthalmology department/office training.

      Understanding of contact lens fitting.

      Legible penmanship, problem solving skills.



    - This is an on-call position, days and hours may vary.

    - This is a variable position; will work majority of the nights.

    - Will work majority of the weekends. 

    Must be will to stand 80% of your shift.

    - Will work flexible expanding hours and rotate to other depts, including possible rotation to other MOB-s within the Woodland Hills service area.

    - Will be cross trained in other areas of the MOB.

    - Training schedule will be different than actual work schedule.

    - Will be required to perform different workflows and processes that coincide with the RAD building and RAD technology.

    - Spanish speaking preferred.

    Primary Location: California,Ventura,Ventura 4949 Market St. Medical Offices Scheduled Weekly Hours: 0 Shift: Evening Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 3:00 PM Working Hours End: 7:30 PM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: United Healthcare Workers - West Job Level: Individual Contributor Job Category: Patient Care Services (Non RN) Department: Optometry-Regular Clinic Travel: Yes, 75 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Clinical Support Careers

    Clinical Support Careers

    Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

    There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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