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Behavioral Health, Social Services & Spiritual Care

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Licensed Social Worker - Quest Integration Care Coordinator

Location: Wailuku, HI Additional Locations:
Job Number: 770063 Date posted: 02/12/2019

Provides Quest Integration (QI) care coordination to identified members (Adult, Senior and Child) with special health care needs, using face to face/in home Health Functional Assessment (HFA). Develops a client focused QI service plan collaboratively with primary care physician (PCP) and other decision makers. Assists with access to medical care and services. Coordinates Home Community Based Services (HCBS) as needed. Communicates and coordinates health care services needed with Care Management Associates, professional health team members and community agencies. Assists families in crisis. Promotes Early and Periodic Screening, Diagnosis and Treatment (EPSDT) compliance.

Essential Functions:

- Provides care coordination across the continuum, by assessing health care and appropriate HCBS by performing a comprehensive face to face/in home Health Functional Assessment within 15 days of notification. Completes a client (member) focused Service Plan within 15 days of the assessment.

- Maintains required documentation using KPHC electronic health record. Updates members' service plan progress, documents assessments and medical care to indicate progress, changes and continuity of care.

- Provides information, resource identification and referral services including but not limited to dental for preventative and restorative care, Social, Emotional, and Behavioral Difficulties (SEBD)/Severely Mentally Ill (SMI), child welfare services, Adult Protection Services (APS), and Developmental Delayed/Intellectual

- Serves as resource person to members, families, physicians, staff and community agencies and institutional facilities, for matters pertaining to health care services, community living, appropriate placement setting, and/or request for self-directed services.

- Works closely with Member Care Services Associate to navigate HCBS, supplies and equipment for our members.

- Conducts social work consultation and resource development.

Basic Qualifications:


- One (1) year social work experience.


- Master's degree in social work.

License, Certification, Registration

- Valid Hawaii Social Worker license (LSW) and/or Clinical Social Worker license (LCSW) (must meet education requirement(s) for Hawaii State licensure).

- Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification upon hire.



Additional Requirements:

- Demonstrated knowledge of and skill in oral communication, written communication, problem solving/assessment, teamwork, team building/team leader, group process facilitation, statistical data analysis, documentation accuracy, customer service, interpersonal relations, creativity/innovation, adaptability, decision making, and conflict resolution.


Preferred Qualifications:

- One (1) year of care coordination/case management experience preferred.

- Home health experience preferred.

- Healthcare experience working with medical diagnoses preferred.

- Demonstrated ability in networking with community agencies preferred.


Primary Location: Hawaii,Wailuku,Wailuku Medical Offices 80 Mahalani St. Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Behavioral / Mental Health Department: Medical Office - Quest Medical Management Travel: Yes, 50 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Behavioral Health, Social Services & Spiritual Care Careers

Behavioral Health, Social Services & Spiritual Care Careers

Backed by a committed interdisciplinary team of health care professionals, you'll provide high-quality treatment for patients with behavioral health and/or bio-psychological concerns, including those in psychological crisis.

With the strength of our network at your fingertips, you'll be sure your patients receive prompt, appropriate referrals across our organization with no barriers to the continuity of care. Opportunities and specialty settings range from substance abuse to social work and autism to eating disorders.


  • Alcohol and Substance Abuse Counselors
  • Case Managers
  • Clinical Psychologists
  • Clinical Social Workers
  • Health Educators
  • Marriage and Family Therapists
  • Medical Social Workers
  • Psychiatric Social Workers

Specialty Settings:

  • Addiction Medicine/Chemical Dependency
  • Autism
  • Chronic Pain Management
  • Eating Disorders
  • Employee Assistance
  • Geriatrics
  • Help Line/Psychiatric Call Center
  • Home Health
  • Hospice
  • Medical Social Work
  • Neuropsychology
  • OB/GYN
  • Palliative Care
  • Pediatrics
  • Psychiatric Emergency Team (PET)
  • Psychiatry (Adult, Adolescent & Child)
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