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RN - Clinical Documentation Integrity Supervisor

Wailuku, Hawaii

At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.

  • Job Type: Full-time
  • Job Level: Team Leader/Supervisor
  • Travel: Yes, 15 % of the Time

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Collaborative
  • Compassionate
  • Flexible
  • Leadership
  • Socially Conscientious
  • Trustworthy


We offer several benefits to our nurses.

  • Medical, Vision & Dental

  • Retirement Plans

  • Educational Opportunities & Tuition Reimbursement

  • Supportive Teams & Resources

  • Career Growth & Development

Our Culture

At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.

What Our People Are Saying


Relief Charge Nurse

Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.


RN, Advice Nurse

Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.


Registered Nurse IV

Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente..


Inpatient Lactation Consultant

As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.


Quality Coordinator RN

In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.


Appointment and Advice RN

The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.



I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.

RN - Clinical Documentation Integrity Supervisor

Primary Location Wailuku, Hawaii Job Number 1202524 Date posted 07/14/2023
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Job Summary:

Supervises the Clinical Documentation Integrity (CDI) program, identifying areas of focus for improvement opportunity through report analysis interpretation of process and operational reports, financial and compliance reports, and quality rating reports. Assists with various associated operational matters including appropriate scheduling and coverage of reviews, query development and auditing, educating physicians, monitoring the program, and refining the process as needed to clarify documentation in records. Coordinates follow-up on unanswered queries during the patient stay, as needed to obtain prompt response to open queries. Works collaboratively with the CDI team to facilitate documentation with physician, case manager, utilization reviewer, nurse or other healthcare professionals, utilizing appropriate querying tools to capture needed documentation.

Essential Responsibilities:

  • Supervises  individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

  • Works region-wide to implement and monitor departmental policies and procedures that support organizational goals, business objectives and Clinical Documentation accuracy and data quality.

  • Performs periodic queries in a production context to provide feedback and expertise on areas of opportunity as it relates to the department workflow.

  • Represents the department at all required Clinical Documentation meetings with external stakeholders as needed.

  • Oversight of day to day operations of assigned CDISC team members to include, but not limited to timekeeping, performance reviews, CDI workflow enhancements based on quality audits, root cause analysis on performance variability to establish best practices, and Physician champion outreach.

  • Maintains limited daily assignment for clinical reviews.

  • Develops recommendations as required to documentation templates; scorecards, physician queries based on coding and documentation changes, regulatory modifications and quality review findings.

  • Responds to documentation inquiries from other Maui Health departments including but not limited to Quality and Core metrics, and Patient Safety.. Reviews and reports on monthly scorecards.

  • Facilitates compliance with regulatory documentation / coding requirements and improves the quality of health information data.

  • Provides clinical content expertise to HIM coders as required.

  • Establishes effective working relationships with HIM directors, providers, physician reviewers and HIM data quality managers.  

  • Conducts data analysis and clinical research as required.

  • NOTE: Travel may be required.

Basic Qualifications:

  • Minimum three (3) years of work experience in clinical nursing, Healthcare Consulting, Operations or Project management, in a health care setting.

  •  Minimum two  (2) years of experience in health information management or clinical documentation.

  • Minimum one  (1) year of management, supervisory or leadership* experience.


  • Bachelors degree in nursing, business administration, health care, public health, finance, business health information management) OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • Registered Nurse License (Hawaii) required at hire
  • Documentation Improvement Practitioner Certificate
Additional Requirements:

  • *Leadership experience will be permissible for Kaiser Permanente internal applicants only and is defined by the following criteria: Demonstrated clinical nursing leadership as a Charge/Senior RN, participation on professional committees inclusive of UBTs, National Certification in Specialty, and/or demonstrated experiential exposure to Nursing Leadership.
  • Demonstrate ability to understand, utilize and apply the methods, principles, practices and techniques related to coding of health information data.
  • Working knowledge of MS-DRGS and HCCs including, but not limited to, International Classification of Diseases Clinical Modification (ICD-CM)
  • Demonstrate ability to interact with diverse groups at all levels of the organization and must have excellent communication & presentation skills (written and verbal).
  • Demonstrate ability to work in a team environment, build effective teams &motivated self-starter.
  • Demonstrate ability to respond to detailed clinical documentation questions from Hospital HIM coders, nurses or physicians; reviews analytical data and monitor clinical documentation scorecards and communicates training needs to external stakeholders as required.
  • Demonstrate experience with results-oriented approach.
  • Must excel in a collaborative and consensus building environment.
Preferred Qualifications:

  • Management and clinical experience.
  • Previous nursing management experience in an acute care setting and/or management consulting experience preferred.
  • Previous EPIC or electronic health record (EHR) experience preferred.
  • Successful completion of a professional American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) sponsored/recognized coding course
  • Certified Professional Coder (CPC), Certified Professional Coder-Physician (CPC-P), or Certified Professional Coder-Hospital (CPC-H) by the American Academy of Professional Coders (AAPC)
  • Masters degree preferred.
Primary Location: Hawaii,Wailuku,Maui Memorial - Cottage Buildings Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 07:30 AM Working Hours End: 04:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: MAUI MEMORIAL MEDICAL CENTER - HealthInforMgmt Administratn - 3601 Pay Range: $119900 - $155100 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 15 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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