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Kaiser Permanente Careers

Clinical Support

Support Starts With You

The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.


Location: Wailuku, HI Job Number: 809223 Date posted: 07/19/2019

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Under direct supervision, performs safe, courteous, and timely transport of patients; assists with transport of equipment, supplies, specimens and other items as directed. provides direct patient care by assisting with surgical preps, patient positioning, and communication with patients and family regarding surgical times, patient discharge and educational information as appropriate; assists with stocking and unloading of surgical supplies. performs other duties in department according to departmental policies, procedures and patient care needs; coordinates care needs of surgical patient with department nursing and technical staff to assure delivery of safe, quality customer service oriented care.  

Essential Responsibilities:
  • Coordinates pick up of surgical patients with department scheduling facilitator and nursing staff to assure timely arrival of patients.
  • Utilizes safety precautions in moving, transport and/or transfer of all patients; transfers of surgical patient is done with consideration of patient age, physical limitations and condition; verifies correct patient delivery in surgical suite.
  • Verifies patient identity and assures preoperative requirements have been met prior to transport of surgical patient; verifies identiband, chart and surgical procedure.
  • Provides information and is courteous and friendly to patients and family; assists in keeping patients and family informed of surgical times, delays, etc.
  • Assists OR staff with direct patient care by providing surgical prep, patient positioning, and other care needs as directed.
  • Observes universal precautions in delivery of all patient care.
  • Observes sterile technique in delivery of care provided in OR suite and adheres to all departmental Infection Control Practices; monitors and reports deviations from practice by others.
  • Assists Anesthesia staff with patient positioning for spinals and in monitoring control and protection of disoriented patients.
  • Picks-up, delivers, and/or returns records, supplies, equipment x-rays, specimens, etc. to and from other departments in clinic or hospital.
  • Assists with unloading of surgical supply deliveries; assists Instrument Aides in restocking of surgical supplies, packs, trays, equipment etc.; assists with monitoring and documentation of correct supply delivery.
  • Orders and monitors availability of oxygen and nitrous tanks stored in department; assures safe storage adhering to policies and guidelines of same.
  • Assists in maintaining department orderliness, cleanliness and efficiency.
  • Organizes OR equipment room to assure proper and safe storage; assures availability for use when needed.
  • Observes policies and protocols (e.g., Safety and Emergency Response Policies, Fire Plan- Departmental Traffic Pattern Procedures, Infection Control Policies and Procedures, Universal Precautions, Handwashing and Surgical Asepsis Procedures, Department Emergency Codes and Response Procedures).
  • Maintains par levels of surgical attire, linen supplies, masks, caps and shoe covers located in surgical suite and scrub stations; maintains supply of stretchers and assures proper working condition of same.
  • Initiates work repair orders and documents in departmental log.
  • Stocks warming units with blankets, solutions, etc.
  • Picks-up, transports, and delivers surgical schedules to appropriate departments.
  • Exchanges sterile and non-sterile carts for instrument technicians.
  • Answers phones and delivers messages to staff, physicians, patients, and visitors.
  • Assists with application and removal of casts and splints.
  • Assists SurgiCenter and Post Anesthesia Care Unit (PACU) staff as time permits.
  • Collaborates with other team members to improve departments performance and assists others in performing their roles in providing quality patient care services.
  • Demonstrates sufficient knowledge, skills, and abilities in area of specialization.
  • Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
  • Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
  • Performs other duties and accepts responsibility as assigned.
  • Basic Qualifications:
    Experience or successful completion of training program (pre-hire, post-hire, or on-the-job) in area of specialty, if applicable.
  • Demonstrated knowledge of and skill in oral communication, customer service, interpersonal relations, and problem solving.
  • Education
  • High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
  • License, Certification, Registration
  • Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification.

  • Additional Requirements:
    Communication and Mental Requirements:
  • Talking to co-workers, customers, outside vendors, and on the telephone
  • Reading, writing, speaking and understanding English.
  • Training/giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g., organization, prioritzation, proofing), concentration and alterness.

  • Preferred Qualifications:
  • Patient transport and/or supply delivery.
    Primary Location: Hawaii,Wailuku,Maui Memorial - Wailuku Tower Scheduled Weekly Hours: 20 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Variable Working Hours End: Variable Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: S02|AFSCME|UPW-Local 646 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Operating Room-1 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    Learn About Clinical Support Careers

    Clinical Support Careers

    Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

    There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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