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Our sales and account management team drives our mission of providing high-quality, affordable health care services to improve the lives of our members and communities. Working for an industry leader in health care, you’ll be provided with the tools to help you grow in your career and make a difference with the work you do each day. We’re pioneering preventive medicine, conducting comprehensive research, and advancing integrated care, and our sales and account management team forges our story and connects us to those we serve.

Success Profile

These are the traits of the most successful members of our sales and account management team.

  • Communicator
  • Entrepreneurial
  • Persuasive
  • Strategic
  • Mission Driven
  • Tenacious

What Our People Say

Nicole T

District Sales Manager

I started with Kaiser Permanente more than 18 years ago with one thought in mind: I wanted a career, and thankfully I found exactly what I was looking for and more. I enjoy working for Kaiser Permanente because my contributions to the organization are recognized; I am not a doctor or a nurse, but I believe the work I do each day does make a difference in the lives of our members and communities. Kaiser Permanente’s commitment to their employees is astounding!

Kelsey L

Senior Account Manager

Kaiser Permanente is a welcoming and collaborative environment. The organization does a great job of showing how much the staff is valued, which is evident in their focus on equity and inclusion and work-life balance. I am proud to work for an organization that ensures I have the support and tools I need to be successful in my role, as well as ample opportunities for professional growth. I feel valued as an employee of Kaiser Permanente.

Maya M

Area Director

At Kaiser Permanente I am continually growing and learning, there’s always enough variety to keep me engaged and enough repetition to ensure I’m knowledgeable in all areas should a question or challenge arise. I love being in a position where I can impact professional lives, build a sales culture, and interact with the marketplace on a regular basis. I believe the Kaiser Permanente genuinely wants me to succeed and they always provide the support needed to ensure that success.

Jilzy C

Associate Account Manager II

In my current role I am constantly collaborating with my managers, the account managers they support, and ultimately the members we serve. I am frequently challenged with new opportunities and projects, which has allowed me to grow into being a valued partner with ideas that are respected and implemented. Being part of Kaiser Permanente feels like being part of a family. I have colleagues that foster my growth, invest in my development, and care about me both personally and professionally.

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

  • Medical, Vision, & Dental

  • Retirement Plans

  • Educational Opportunities & Tuition Reimbursement

  • Career Growth & Development

  • Generous Incentives, Awards, & Recognition

More About Kaiser Permanente

Our Culture

  • We feature a collaborative approach to work that includes supporting and driving each other to greater success.
  • Here, you’ll find opportunities for networking, mentoring, skill building, and leadership training.
  • Our teams are a richly diverse and tight-knit community that offers opportunities for outreach, healthy lifestyles, and more.
  • Everyone has access to tools and training opportunities that allow you to grow in your career and build relationships.

Our Mission

To provide high-quality, affordable health care services and to improve the health of our members and the communities we serve

Sales Executive III

Location Walnut Creek, California Job Number 1068697 Date posted 05/16/2022
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Description:
Accountable for managing a sales territory or strategic plans to achieve sales goals and strategic objectives by cultivating new client relationships and closing sales. Initiates and maintains mutually beneficial business relationships in order to grow membership and drive margin. Implements new sales plans and effective marketing strategies and position the organization competitively. Prospects and qualifies appropriate new business opportunities, gain commitment to do business with KP, establish the right business position, and ensures high quality customer experience. Develops a culture of collaboration and accountability between sales, account management, pricing and other key internal partners. Works with internal partners, specifically care delivery, to aid sales in closing new business.




Essential Responsibilities:



  • Develop and execute sales strategy for maximizing member and revenue growth.

  • Sell the group with right rate, product benefit mix and conditions of offering in compliance with KP policy and procedures and federal and state law.

  • Complete analysis of sales strategies and communicate lessons learned and future strategies.

  • Participate in industry related associations and organization activities.

  • Set expectations for penetration and develop strategy for maximum share with customer and KP account management team.

  • Work collaboratively with channel resources and broker development to maximize group sales.

  • Act as point person for KP resources and communications to broker community.

  • Develop and present finalist presentations, coordinating the various teams and resources.

  • Collaborate with regional leadership to keep Senior leadership and Medical Group up to date on marketplace dynamics.

  • Identify and qualify regional prospects.

  • Assess prospects and prioritize best opportunity sales.

  • Develop a channel plan and report profile and performance results to management.

  • Work collaboratively with account management and other internal/external partners on strategies for targeted prospects and final sales efforts.

  • Build new and leverage established broker relationships to increase prospect and sales opportunities.

  • Create and implement strategic plans for increasing sales at targeted brokerage firms.

  • Attend targeted industry conferences representing KP regionally within the assigned territory.

  • Collect, aggregate, and report competitive developments and trends for organizational strategic planning.

  • Collaborate with others in KP to develop competitive strategy.

  • Articulate KP position on significant business issues.

  • Seek opportunities for improving KP image/visibility in business community.

  • Effectively presents KPs value proposition to brokers.

  • Consult with customers and channels to identify needs, demonstrate value, build commitment to KP, and develop appropriate business solutions and proposals to respond to criteria and specific needs.

  • Keep brokers informed on health care industry trends and KP development.

  • Identify customer needs and recommend appropriate solutions linking KP mission, vision and values, key quality measures, care management initiatives and services initiatives.

  • Identify and communicate broker needs and expectations to other departments to ensure a high quality customer experience.

  • Review and resolve outstanding broker and customer issues.

  • If Occupational Health (CA):

  • Develop a detailed insurance carrier, Network Developer or TPA channel strategy for assigned prospect and report progress on performance results to management.

  • Relationship management for TPA and/or Network Developer.


Minimum Qualifications:



  • Minimum five (5) years of experience in meeting employee group health plan sales objectives or related experience in sales, marketing, business development, and/or managing business to business relationships.

  • Minimum three (3) years of experience in the healthcare industry.

  • If Occupational Health (CA): Minimum five (5) years of experience with Workers compensation claims, risk management, managed care or occupational health.




  • Bachelors degree in marketing, finance, business administration OR four (4) years of experience in meeting employee group health plan sales objectives or related experience in sales, marketing, business development, and/or managing business to business relationships.

  • If Occupational Health: Bachelors degree in finance, business administration, risk management and insurance, nursing OR four (4) years of experience in business development, risk management, and/or insurance.




  • Accident and Health Insurance License (in location where applicable) within 3 months of hire




  • Proficiency in computer and analytic skills.

  • Experience creating client presentations using Microsoft Office programs and use of client databases.

  • Experience using effective verbal and written communication skills.

  • Experience in strong interpersonal, presentation, negotiation and persuasion skills.

  • Demonstrated ability to identify barriers and develop plan to elicit full support.Proven ability to model and actively participate with sales team to identify barriers and build a successful sales plan.Extensive knowledge of and experience with employee health benefits.

  • Strong knowledge of alternative finance approaches.

  • Demonstrated understanding of local competitors products, strengths, weaknesses, market strategies and financial position.

  • Demonstrated understanding of current/future trends in the health care industry and health insurance benefits, regulations related to marketing, benefits, enrollment and other guidelines as governed by regulatory agencies, and changes in healthcare/health insurance laws/regulations.

  • Possesses excellent relationships with the local and inter-regional broker channels.

  • Possesses and maintains a high level knowledge of Kaiser Permanente and the products offered.

  • Ability to articulate customer value drivers in light of KP value proposition.

     



Preferred Qualifications:



  • If Labor and Trust: Experience within group health insurance, including active involvement in the organized labor community, either as a union official, or as an insurance representative that had responsibility for building and maintaining relationships with organized labor officials.

  • If Occupational Health (CA): Understanding of relationships of MPNs, managed care services, and PPOs in the workers compensation industry.


Primary Location: California,Walnut Creek,501 Lennon Lane Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Walnut Creek 501 Lennon Lane - HP Mgr-District II - 7016 Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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