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Kaiser Permanente Careers

Clinical Support

Support Starts With You

The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Medical Assistant

Location: Wheat Ridge, CO Additional Locations:
Job Number: 857494 Date posted: 01/10/2020
Description:
Under direct supervision,performs a variety of basic & routine patient care & clerical duties to assist medical providers in the care & treatment of patients. Primary function is to facilitate provider schedules & support providers' work w/patients. Makes members/patients & their needs a primary focus of one's actions; develops & sustains productive member/patient relationships. Actively seeks information to understand member/patient needs. Builds rapport & cooperative relationship w/members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs.Position supports patient care in Early Childhood Development Clinic & in Autism Clinic approx. 2 days a week. Position involves admin support of all members of Autism Team on those days, & is more heavily focused on admin support of Autism team members' scheduling & patient contact needs during the remainder of the week. Position is located in Behavioral Health, supports the full Autism Team.


Essential Responsibilities:

- Performs duties & responsibilities w/excellence, enthusiasm, great service orientation demonstrating courteous behaviors & mannerisms, & by anticipating physician & other providers' needs.

- Prepares exam & treatment rooms for use by physicians & other medical providers by cleaning, stocking supplies, equipment & instruments

- Reviews & communicates to physician & other medical providers appt schedule to determine patient visit order & solicits special instructions or requests for the day, greets & escorts patient to exam or treatment room in a respectful, warm & caring manner

- Keeps patients, physician or other medical providers, & other team members, informed of physician's or other medical provider's status &/or time delays throughout the day

- Interviews patient to determine reason for visit; takes patient's vital signs, records information in patient's medical record; & reports findings to appropriate personnel. Instructs/assists patients in preparation for scheduled procedures

- Performs appropriate basic, routine & regular delegated medical functions as directed & w/i appropriate scope of practice as inferred by knowledge, skill level, & KP guidelines using appropriate instruments, techniques, & specimen labeling process. Contacts patients/patients' parents as directed

- Supports physicians & other medical providers performing routine exam & treatment procedures by attending patient during procedures & providing appropriate supplies & instruments

- Performs routine clerical & reception duties

- Contacts patients to obtain needed patient forms & records, printing/scanning/requesting reports, & assists in routine admin coordination of patient care w/other KP depts & w/related outside service providers

- Provides routine verbal & written instructions to patients as specifically directed

- Demonstrates flexibility & readily assists other staff members

- Maintains a safe & healthy work environment for patients, self, & others

- Performs other duties as assigned

- Demonstrates computer literacy for charting & reviewing in an EMR

- Works w/i scope of practice & according to KP policies

- Complies w/regulatory reqts & standards of care

- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives

- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendor
-The union and the company are currently investigation the bargaining unit status of this position. If it is determined that this is a bargaining unit position, bargaining unit status (seniority dates, dues payments etc.) will be applied on a retroactive basis based on the employment commencement date.
Basic Qualifications:

Experience
- N/A
Education
- High school graduation or equivalent.

- Completion of a Medical Assistant training program of at least six months in duration for the Medical Assistant. Copy of diploma and transcripts from program required.
License, Certification, Registration
- N/A


Additional Requirements:

- Demonstrated customer service skills, customer focus abilities & the ability to understand Kaiser Permanente customer needs.




Preferred Qualifications:

- Experience with providing assistance to children with Autism Spectrum Disorder preferred.

- Certification as Medical Assistant preferred.



Working Hours:  7:00 am to 7:00
pm , 8 hour shifts. This position is in
Primary Care and will care for all ages and must be able to work Mon-Fri or
Tues-Sat.  Prefer one year of ambulatory
primary care experience.




 

 
Primary Location: Colorado,Wheat Ridge,Wheat Ridge Medical Offices 4803 Ward Rd. Scheduled Weekly Hours: 36 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: Varies Working Hours End: Varies Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: SEIU - Local 105 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Wheat Ridge Primary Care Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Clinical Support Careers

Clinical Support Careers

Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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