Customer Service
Making Each Interaction Extraordinary
Functioning as a liaison between our members, employer groups, providers, brokers, and internal customers, our customer service groups are the face and voice of Kaiser Permanente. They play a vital role in explaining our offerings, policies, and procedures as well as meeting the needs of our members across the country.
Learn About Customer Service Careers
Customer Service Careers
With over 11 million members, more than 127,000 employees, and over 40 million doctor visits a year, our customer service teams need you to come work with a wide variety of people to address concerns, resolve grievances, and educate our communities about our offerings. At Kaiser Permanente, you'll put your communication and mediation skills to work in support of excellence. We are committed to supporting you with ongoing growth, training, and development opportunities.
Discover the KP Difference
Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!
Innovation
Innovation permeates all we do. Learn about the ways we drive, embrace, and celebrate progress every day.
See What People are Saying About Working at KP
May 20, 2020
"Authentic and collaborative team and highly skilled and motivated professionals"
Former Contractor - Senior Project Manager
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Employees
Kaiser Permanente has been named one of the 2019 Best Places to Work. Check out what our employees like best about working at KP!
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