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Unit Clerk

Primary Location Bakersfield, California Facility Name Bakersfield San Dimas Medical Offices Employee Status: Regular Worker Location: Onsite Schedule Per Diem Scheduled Weekly Hours: 1 Shift Day Salary $27.22 - $31.37 / hour
Job Number 1455752 Date Posted 10/27/2026
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Job Summary:

Unit Clerks, under direct supervision, perform routine clerical functions in a medical office or clinical setting. The Unit Clerk supports the philosophy and complies with the protocols, policies and procedures of the Organization and the assigned Medical Office Department.

Essential Responsibilities:


  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.



    • Perform routine clerical, reception and appointment making functions following established protocols, policies and procedures within their scope of training and responsibilities.



      • Arrange for patient admission and transfer to acute hospital or other facility as directed.



        • Maintain files (tickler or log) for all Lab and other diagnostic test results.  Arrange for appropriate disposition of results following established protocols, policies and procedures.  



          • Expedite referral and consultation request - complete referral form, attach copies of required documentation (progress notes, EKGs, diagnostic test results, etc.), arrange appointments for STAT/Urgent request, etc.



            • Provide medical record information to providers as required - request charts, diagnostic test results, patient information from electronic medical record, records from outside contract providers, etc.



              • Complete laboratory, X-Ray requisitions and other specialized test forms.  Arrange appointments for STAT and urgent requests for specialized diagnostic tests (CAT scans, MRIs, ultrasound, etc.)



                • Answer telephones and assist callers following established quality of service guidelines. Principle Job Duties and Skills:



                  • Schedule appointments for patients to follow up with primary care provider, nurse clinic, specialty clinic, etc.



                    • Make appointments for patients with STAT or urgent referrals.



                      • Contact member if not in clinic for appointment (referrals, primary care, diagnostic tests, etc.).

                      • Complete referral/consultation requests and attach appropriate documentation as indicated in referral guidelines (progress notes, diagnostic test results, EKGs, patient questionnaires, etc.).


                      • Contact Quality Resource Management case manager for approvals and authorization numbers on STAT and urgent referrals to outside contract providers.


                      • Fax patient information to internal/outside providers for appointments.


                      • Arrange for copies of X-Rays to be sent to consulting providers (with patient or via courier).


                      • Maintain department logs and files.


                      • File documents in medical records if chart available.


                      • Collect documents for loose filing and send to medical records (if chart not available).  Order charts and other medical records as directed.


                      • Retrieve patient data and information from computer systems (lab results, progress notes form electronic medical record, etc.).


                      • Request documentation from outside contract providers (hospital, ER/urgent care, cardiology, orthopedics, etc.).


                      • Complete laboratory, X-Ray requisitions and specialized test forms as ordered by providers. Maintain files (tickler or log) for all laboratory and other diagnostic tests.


                      • Separate and collate (alphabetically by date) all lab, X-Ray and other diagnostic test results received daily for each provider.


                      • Give lab/diagnostic test results to providers for follow up.


                      • Send lab/diagnostic test results to providers for follow up.


                      • Send lab/diagnostic test result letters to patients after completion by provider.


                      • Contact hospital admitting to arrange for bed for patients being admitted.


                      • Contact hospital physician on duty or on call.


                      • Contact ambulance service to arrange for transport of patients to hospital.


                      • Copy patient information for ambulance, hospital and admitting physician.


                      • Transport patients to/from designated areas, and transport laboratory specimens.


                      • Answer telephones.


                      • Screen telephone calls and route to appropriate parties for disposition (providers, nurses, etc.). Maintain clean and organized work area.


                      • Order and maintain office and other non medical materials and supplies.


                      • Operate office equipment (copier, fax, computers, etc.)


                      • Miscellaneous Duties:


                      • Recommend procedure changes.


                      • Train/orient new or less experienced personnel.


                      • Participate in department meetings.


                      • Be familiar with regulatory requirements (Medi-Cal, Medicare, etc.)


                      • Assume other activities and responsibilities from time to time as directed.
                      Basic Qualifications:
                      Experience

                      • 1-2 years experience in medical office/acute care facility required.

                      • Computer and typing skills required, 30wpm.
                      Education
                      • High School Diploma or G.E.D. required.
                      License, Certification, Registration
                      • N/A
                      Additional Requirements:
                      Preferred Qualifications:
                      • Knowledge of medical terminology preferred.
                      • Bilingual preferred
Primary Location: California,Bakersfield,Bakersfield San Dimas Medical Offices Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Working Hours Start: 07:30 AM Working Hours End: 04:30 PM Job Schedule: Per Diem Job Type: Standard Employee Status: Regular Worker Location: Onsite Employee Group/Union Affiliation: B15|UFCW|Local 770 Job Level: Entry Level Department: Kern San Dimas MOB - Physical Therapy-Regular Clin - 0806 Pay Range: $27.22 - $31.37 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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