campaign-Day hours_per_week-28 industry-NUE-SCAL-01|NUE|Non-Union-Employee is_manager-SCAL-Jobs job_level-Manager-with-Direct-Reports job_status-Regular job_type-Standard salary_relocation-Part-time travel-No custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. For-jobs-where-work-will-be-performed-in-unincorporated-LA-County,-the-employer-provides-the-following-statement-in-accordance-with-the-Los-Angeles-County-Fair-Chance-Ordinance.-Criminal-history-may-have-a-direct,-adverse,-and-negative-relationship-on-the-following-job-duties,-potentially-resulting-in-the-withdrawal-of-the-conditional-offer-of-employment: - <li>Consistently-supports-compliance-and-the-Principles-of-Responsibility-(Kaiser-Permanente's-Code-of-Conduct)-by-maintaining-the-privacy-and-confidentiality-of-information,-protecting-the-assets-of-the-organization,-acting-with-ethics-and-integrity,-reporting-non-compliance,-and-adhering-to-applicable-federal,-state,-and-local-laws-and-regulations,-accreditation,-and-licensure-requirements-(where-applicable),-and-Kaiser-Permanente's-policies-and-procedures.</li> -<li>Models-and-reinforces-ethical-behavior-in-self-and-others-in-accordance-with-the-Principles-of-Responsibility,-adheres-to-organizational-policies-and-guidelines;-supports-compliance-initiatives;-maintains-confidences;-admits-mistakes;-conducts-business-with-honesty,-shows-consistency-in-words-and-actions;-follows-through-on-commitments.</li> -<li>Job-duties-with-at-least-occasional-or-possible-access-to:-(1)-patients,-the-general-public,-or-other-employees;-(2)-confidential-protected-health-information-and-other-confidential-KP-information-(including-employee,-proprietary,-financial-or-trade-secret-information);-(3)-KP-property-and-assets,-for-example,-electronic-assets,-medical-instruments,-or-devices;-(4)-controlled-substances-regulated-by-federal-law-or-potentially-subject-to-diversion.</li> custom_fields.ReqID-1371220 custom_fields.Shift-Day custom_fields.Field1-Administration,-Clerical-and-Support-Services custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri custom_fields.Reindex-2 custom_fields.Facility-Bellflower-Medical-Offices custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$65590---$84854-/-year custom_fields.Department-Bellflower-MOB---Surgery-Scheduling---0801 custom_fields.jobtitleLI-Manager-Operations-Support---1371220 custom_fields.leadership-no custom_fields.CFSalaryLow-65590 custom_fields.HawaiiTheme-Administration,-Clerical-and-Support-Services custom_fields.JobSchedule-Part-time custom_fields.PostAddress-California,Bellflower,Bellflower-Medical-Offices custom_fields.ShiftFilter-Day custom_fields.customtheme-Administration,-Clerical-and-Support-Services custom_fields.CFSalaryHigh-84854 custom_fields.LocationName-SCAL custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-SCAL custom_fields.employeegroup-NUE-SCAL-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-05:00-PM custom_fields.JobScheduleField-Part-time custom_fields.WorkingHoursStart-08:30-AM custom_fields.CaliforniaLocations-SCAL custom_fields.LocationDescription-California,Bellflower,Bellflower-Medical-Offices custom_fields.NurseResidencyTheme-Administration,-Clerical-and-Support-Services custom_fields.VisionServicesTheme-Administration,-Clerical-and-Support-Services custom_fields.ExternalReferenceCode-1371220 custom_fields.InternalReferralTheme-Administration,-Clerical-and-Support-Services custom_fields.PhysicianAssistantTheme-Administration,-Clerical-and-Support-Services custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Administration,-Clerical-and-Support-Services

Acting as the backbone of our organization, you’ll help support our commitment to total care as you build a career where you can realize your own potential.

Manager Operations Support

Primary Location Bellflower, California Facility Name Bellflower Medical Offices Schedule Part-time Shift Day Salary $65590 - $84854 / year

Job Number 1371220 Date posted 07/24/2025

Submit Interest

Job Summary:

Manages the operations of staffing and reporting office through such activities as budget planning and position control, personnel administration, training, communications and workflow procedures. Oversees day-to-day activities in accordance with regulations and cost containment efforts. Identifies, coordinates, and implements projects/programs to improve the quality and cost-effectiveness of operations. Resolves complex problems, many of which do not have easily definable solution.

Essential Responsibilities:

Develops short- and long-range departmental goals and objectives that are in alignment with department goals.

Collaborates with project managers and directors on development of scheduling and staffing plans.

Understands and communicates financial impact of staffing/scheduling options to appropriate audiences working closely with the Financial Team and Project Management Office.

Develops operating and customer service procedures for the fast-paced staffing office environment.

Identifies service and operational problems and issues; provides project management support to identify, research, develop and implement solutions.

Coordinates multiple projects, orchestrates meetings, and develops timelines.

Manages and maintains staffing system including utilization of standard codes and reports.

Ensures the quality of the data within the staffing system.

Ensures that workload data is obtained from the units each shift and documented accurately and within the given timelines.

Works collaboratively with the Management to ensure that staffing matrices are current and used appropriately.

Manages work with supplemental staff vendors in order to procure registry and traveler staff as needed.

Maintains accurate and complete files and records on supplemental staff.

Ensures accurate and timely submission of Produces and monitors management information reports on a daily, weekly, and monthly basis including the daily productivity report.

Reviews staffing performance.

Recommends solutions to problems.

Takes corrective action when needed.

Ensures that Payroll system is maintained with timely data and is consistent with staffing/project hours data.

Establishes partnerships with other departments.

Provides consultation to project teams working on region-wide and/or inter-regional projects.

Resolves problems and complaints from client departments, other managers, and other areas.

Ensures compliance with organization policies/procedures and regulatory agencies.

Effective utilization of personnel, materials, space and equipment; and effective customer service.

Recommends and implements internal policies and procedures.

Interprets and applies company policies/procedures.

Manages the budget to meet the fiscal goals for payroll and non-payroll expenses.

Performs financial and staffing analyses.

Advises management of serious variances.

Recommends and implements solutions.

Supervises staffing and reporting office personnel.

Provides human resources support including managing the hiring process, salary determination, competency assessment processes, and performance evaluation processes.

Direct the units participation in diversity employment programs.

May compile statistics and produce reports (EEO/AA) for HR and management.

Promotes a team environment and provides work direction and guidance including coaching.

Facilitates and administers training and educational programs, such as professional development, systems training and train-the-trainer programs.

May conduct training sessions.

Edits/produces any organizational unit communications, such as newsletters and directories.

Represents the staffing and reporting office on administrative matters.

Basic Qualifications:

Experience

Minimum five (5) years of experience managing a multi-disciplinary staff of professionals, technical and non-exempt employees.

Minimum three (3) years of experience in day-to-day staffing.

Education

Bachelor's degree in business administration or other relevant field OR four (4) years of experience in a directly related field.

High School Diploma or General Education Development (GED) required.

License, Certification, Registration

Additional Requirements:

Solid analytical skills in terms of productivity reports, budget variances, and staffing ratios.

Familiar with staffing systems.

Experience developing education and training programs.

Experience with budget management and development.

Experience and knowledge of procedures/policies/regulations of staffing.

Ability to adapt to constantly shifting priorities in managing a wide array of projects; team player, tactful, and diplomatic.

Demonstrated excellent interpersonal skills.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

RN preferred.

Master's degree preferred.

Medical Assistant or LVN preferred.

Primary Location: California,Bellflower,Bellflower Medical Offices Scheduled Weekly Hours: 28 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Part-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Bellflower MOB - Surgery Scheduling - 0801 Pay Range: $65590 - $84854 / year Travel: No

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Submit Interest

Expected Employee Conduct >