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Sales Representative/Account Manager II

Primary Location Denver, Colorado Schedule Full-time Shift Day Salary $74300 - $96030 / year

Job Number 1403057 Date Posted 01/23/2026

Submit Interest

The ideal candidate will have an active insurance license and experience in health insurance sales or account management, preferably with level-funding and underwriting knowledge. This role involves managing a book of business, leading level-funded renewal discussions, providing clear reporting, and supporting conversions from fully insured to level funding. Success requires urgency, problem-solving, organization, and strong broker and client relationships in a fast-paced environment. Top performers proactively engage their territory and navigate competitive renewals with resilience. In the first year, the candidate will learn level-funding underwriting, KP-s delivery model, internal processes, and build broker partnerships to support KP-s goal of retaining membership.

Note: Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency is required in the primary location state: 10350 E. Dakota Ave., Denver, Colorado 80247

Job Summary:

Designs and implements standard account plans including new products, benefits offerings, or pricing models with minimal supervision. Coordinates local and regional enrollment meetings to win and retain customers. Applies standard strategies to pursue sales opportunities in new or growing markets. Applies comprehensive knowledge to build and leverage relationships with brokers, channels, and customers to demonstrate value and build commitment. Supports the team to develop plan design, quote, and Request for Proposal (RFP). Collects data on account performance to inform strategy, and identify and escalate potential issues. Contributes to a positive customer experience by gathering data on customer needs, and providing product/service knowledge to customers. Identifies customer needs or service failures to better serve customers and fulfill KP mission. Identifies cross-sell and up-sell opportunities with existing customers.

Essential Responsibilities:

Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
Contributes to a positive customer experience by: implementing standard protocols to build new and leverage existing relationships with brokers, channels and customers to demonstrate value and build commitment with limited guidance; gathering data on standard customer needs, and providing recommendations linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives with limited guidance; utilizing working knowledge of product, service, and ratings to respond to, encourage, and educate customers, brokers, and consultants about added services and product enhancements in standard situations; and gathering information on service failure trends or process improvement opportunities to better meet customer needs.
Facilitates the enrollment and implementation process by: coordinating local enrollment meetings to win new and retain current customers; implementing standard protocols to serve as an advocate for customer needs during the membership enrollment and implementation process with limited guidance; and supporting efforts within the team in the overall implementation or renewal process of health plan membership, including research, presentation, preparation, reporting and training coordination with limited guidance.
Contributes to sales goal attainment by: collaborating with the team to gather data on opportunities to grow customer base to new or growing markets; ensuring accuracy of the of prospect database and targeted prospect profiles to inform strategic planning; supporting the team to develop product and plan design, quote, and Request for Proposal (RFP); providing standard recommendations to inform forecasting and pricing with limited guidance; and implementing standard protocols to identify cross-sell and up-sell opportunities.

Knowledge, Skills and Abilities: (Core)

Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

Data Entry
Event Planning
Interpersonal Skills
Member Service
Negotiation
Product Strategy
Sales Operations
Sales Opportunity Orchestration
Sales Performance Data
Sales/Partnership Strategy and Techniques

Minimum Qualifications:

Bachelors degree in Marketing, Business Administration, or a directly related field OR minimum three (3) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.

Accident and Health Insurance License (Colorado) within 3 months of hire

Preferred Qualifications:

One (1) year of experience in the health insurance industry.
One (1) year of experience working in a large matrixed organization.

Primary Location: Colorado,Denver,Regional Office - Colorado Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-CO-02|NUE|Non Union Employee Job Level: Individual Contributor Department: Colorado Regional Offices - HP Mgr-VP Sales & Marketing - 1608 Pay Range: $74300 - $96030 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: No Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Submit Interest

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