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Surgery Schedule Coordinator

Primary Location Fontana, California Schedule Call-in/On-Call Shift Day Salary $29.29 - $34.23 / hour
Job Number 1374089 Date posted 08/18/2025
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Job Summary:

Under indirect supervision, schedules patients for surgery (INFORM computer scheduling) according to the type of surgery (urgent or routine) & the access standards as established by the Operating Room Committee.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Arranges for special needs as ordered by the physician on the surgery scheduling form (ex. Blood, equipment, techs)
- Arranges case priority according to established guidelines for each O.R. block (example: MD assist cases, children & elderly, general anesthesia, & other cases
- Notifies various departments of scheduling (i.e., Insurance, Pathology, Radiology, Business Office & other appropriate departments)
- Prints the daily operating room schedule & other schedules as needed
- Distributes appropriately
- Receives cancellations from patients & physicians
- Cancels all preoperative appointments
- Follows the cancellation procedure for notifying physicians & appropriate departments
- Schedules cases to fill cancellations for maximum utilization of operating room
- Contacts physicians, appropriate departments & outside hospitals/physicians who perform surgery at Kaiser (Mission Bay Hospital, UCSD, Childrens, Dentists, etc) to obtain & provide all pertinent information regarding scheduling of operations
- Schedules patients for all pre-operative appointments (CARE & INFORM computer scheduling) including: History & physical exam, lab tests, pre-op education class & pre-admission interview
- Schedules medical clearance, EKG, blood type & cross, physical therapy, special testing & pre-surgery consults as needed
- Negotiates surgery date & all prescribed appointments w/ patients so that these are accomplished within appropriate time frames
- Gives patients special dietary instructions & preparations for tests
- Prints & mails confirmation letter & instructions to patients in a timely manner one day in advance of surgery, gives patients their time of surgery, check-in time & location & NPO status (dietary restrictions)
- Contacts patients who no show pre-op appointments & scheduled tests
- Reschedules these appointments
- Provides statistical reports for the Operating Room Committee, Administration & Surgical Departments
- Performs other duties as required
- Equipment Utilized: IBM-PC, (INFORM/CARE, Word-processing, Email) Typewriter, Omnifax, Duplicating Machine, Calculator)
- Assume other activities & responsibilities from time to time as directed
Basic Qualifications:
Experience

- Six (6) months computer experience
- Six (6) months recent experience in a medical setting
- 35 wpm
- Medical terminology
- Multiple telephones
- Effective written & verbal communications skills
- Good interpersonal skills including tact courtesy & flexibility
- Ability to function & effectively as a team member
- Ability to organize & prioritize work to meet deadlines & schedules using impendent judgment
Education

  • N/A
License, Certification, Registration
  • N/A
Additional Requirements:

  • N/A
Preferred Qualifications:

  • - IBM-PC experience, scheduling CARE, INFORM or KPDS preferred
  • - Filing & general office skills preferred
  • - Word-processing preferred
  • - Experience in a health care organization preferred
Primary Location: California,Fontana,Palm Court II - SCAL Regional Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B09|OPEIU|Local 30 Job Level: Individual Contributor Department: Ontario Hospital - Surgery Scheduling - 0801 Pay Range: $29.29 - $34.23 / hour Travel: Yes, 10 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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