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Film Clerk

Primary Location Honolulu, Hawaii Schedule Full-time Shift Day Salary $23.5 - $26.11 / hour

Job Number 1383386 Date posted 09/25/2025

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Job Summary:

Under indirect supervision, fields phone calls and electronic messages from internal and external customers; requests and obtains prior images; reviews accuracy of historical images; scans or imports images and reports into Diagnostic Imaging systems; pulls and files films and jackets; collects data for analysis and reports; combines current and historical images; scans images for interpretive requirements; researches and updates clinical, exam, status and location information into appropriate system; assigns cases in system; resolves and follows-up on identified errors and delinquent cases.

Essential Responsibilities:

Determines needed images and information; submits requests for images and information; retrieves and tracks those images and information.

Pulls, scans/digitizes hard copy films for comparative and archival purposes in PACS system; assures accuracy of information and images for each scanned study.

Checks and reconciles jacket information and data entry into hospital, radiology & PACS information systems; assures accurate and complete entries for images per study including proper orientation & data input; reviews scanned entries for QA/QC purposes; initiates/performs corrective measures according to departmental protocol.

Updates PACS system in regards to priority including status notes.

Produces copies of existing images as requested; burns/imports CD images.

Assists in collecting, compiling, computing, and recording data regarding images, CDs and/or imaging reports for accuracy; forwards appropriate materials.

Determines case priority for handing and scanning films based on departmental standards and procedures.

Enters/updates clinical information and exam data into Radiology, Hospital & PACS Information systems.

Monitors workflow of active file; coordinates activities; ensures historical images are available and scanned in sequence based on type of examination; ensures timely completion for radiologists viewing.

Assists in providing clerical orientation to other departmental personnel; provides feedback to lead; familiarizes personnel on film release policy and procedures.

Monitors incoming and outgoing image requests for completeness and timeliness; maintains tracking system for timely imaging request resolution; oversees return of viewed films to their proper jackets.

Resolves and follows-up on departmental errors identified in daily file room operation; reviews cases on delinquent list and determines missing elements or errors made by staff; informs proper individuals on status of case; initiates corrective action as needed.

Collects data for analyzing trends in compliance with department policies; gathers data for analyzing trends in compliance with departmental policies.

Delivers, sorts and distributes mail.

Validates requesting source; releases verbal information in accordance with current policy; receives incoming calls; delegates and/or tracks until completion.

Maintains shelving of records; shelves and purges jackets as necessary; searches and reconciles misfiled jackets as needed utilizing knowledge of jacket flow patterns; reports duplicate numbers, misidentified films and other miscellaneous discrepancies to lead.

Notifies and/or meets with lead or other designated individuals as required to review problems with imaging records and process flow patterns.

Monitors supplies; informs lead or supervisor of inventory levels.

Basic Qualifications:

Experience

N/A.

Education

High School Diploma or GED.

License, Certification, Registration

Additional Requirements:

Type 30 wpm and obtain passing score on Windows navigation test
Demonstrated knowledge of and skill in word processing and spreadsheet PC applications.

Preferred Qualifications:

One (1) year clerical filing or healthcare experience.
One (1) year customer service experience.
Two (2) years clerical experience in Diagnostic Imaging.
Demonstrated ability to distinguish anatomy orientation.

Primary Location: Hawaii,Honolulu,Dole Service Center Scheduled Weekly Hours: 40 Shift: Day Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 07:30 AM Working Hours End: 04:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: HL5|UNITE HERE|Local 5 Job Level: Entry Level Department: Moanalua Medical Center - Med Rcds-Radiology/Xray - 1201 Pay Range: $23.5 - $26.11 / hour Travel: Yes, 10 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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