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Regional Director RN - Advanced Urgent Care (Emergency Department Experience Required)
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
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Job Schedule: Full-time
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Scheduled Weekly Hours:
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Shift: Day
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
Hear From Our People
Caitlin
Inpatient Lactation Consultant
As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.
Kimberly
Quality Coordinator RN
In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.
David
Appointment and Advice RN
The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want — from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.
Shawn
BSN, RN
I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.
Kristen
Relief Charge Nurse
Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.
Jazmin
RN, Advice Nurse
Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.
Regional Director RN - Advanced Urgent Care (Emergency Department Experience Required)
- Regional Strategic Planning
- Responsible for the strategic direction, management, and performance of all AUC activities through disciplined and principled leadership.
- Plans and executes short, mid and long range strategic plans within the context of regional and organization-wide strategies and objectives.
- Responsible for continuously monitoring and evaluating the performance of the department against internal and external benchmarks to assure cost effective, quality service.
- Act as a business leader for the organization by setting goals and objectives for the department that align with the Regional Operating Plan.
- Participates in regional steering committees, where necessary.
- Incorporates the KP Nursing Vision, Model and Values throughout their organization.
- Collaborative & Consultative Leadership
- Fosters collaborative partnership with MAPMG AUC, Health Plan Leaders and labor partners to provide integrated design, development, implementation, management and evaluation of services affording members, timely access to care, evidence based quality of care and exceptional care experiences in the region across the continuum of care.
- Escalates key issues to Chief Operating Officer, Chief Nursing Executive and MAPMG Associate Medical Director and serves as point of communication between the departments and regional office.
- Models, mentors, and inspires evolved leadership practices.
- Accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Credo, the KP Mission, Regional Operating Plan and departmental initiatives.
- Accountable for consistently demonstrating the knowledge, skills, abilities and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, to the communities we service and to purchasers, contractors and vendors.
- Lend support, leadership and/or sponsorship to cross departmental/facility initiatives to increase organizational efficiency.
- Change Management & Innovation
- Creates and maintains strong department cultures that understand and support the programs mission, objectives, policies and procedures.
- Promotes a team environment and provides work direction and guidance including coaching, professional development, education, orientation and training.
- Utilizes research and best practices to implement and expedite progressive clinical changes and to continuously improve the delivery of patient care and member services.
- Establishes implements and evaluates effectiveness of organizational structure departmental policies and personnel management practices to achieve effective front-line supervision of staff region-wide.
- Quality
- Ensures all regional policies and procedures are implemented and followed in each department.
- Ensures the maintenance of the highest quality standards for the region.
- Works with AUC Chiefs, managers, and clinical staff to develop guidelines and protocols that maintain quality output, minimize risk, meet audit requirements and promote utilization of affordable care. Monitors practices and processes to ensure guidelines and protocols are followed.
- Assesses quality outcomes and develops data systems to guide future decision making and quality improvement efforts.
- Ensures compliance with all Kaiser Policies, accreditation standards and regulatory requirements (Federal, State and local).
- Patient Care
- May perform direct patient care to the extent necessary to maintain clinical expertise, competency and licensing to fulfill job responsibilities and to direct the provisioning of care of the department.
- Minimum ten (10) years of nursing experience in an Emergency Department setting.
- Minimum seven (7) years of supervisory/leadership experience.
- Minimum five (5) years of leadership experience in an emergency department.
- Masters degree in healthcare administration, nursing, business administration or a related field.
- This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.
- Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire
- Compact License: Registered Nurse within 6 months of hire
- Registered Nurse License (District of Columbia) within 6 months of hire
- Effective team building, conflict resolution, persuasive communication and presentation skills required.
- Strong analytical skills and experience analyzing medical expenses, staffing models and utilization and the ability to analyzing complex functions, procedures, and problems to find creative, logical, and effective solutions.
- Ability to effectively coordinate multiple projects and utilize time management skills.
- Ability to build relationships through responsive, respectful communications and positive collaborations across many departments or organizational segments.
- Ability to be a change agent and assist in behavioral transformation of staff (strategy, motivation, vision/mission development, consistency). Must be able to work in a Labor/Management Partnership environment.
- Demonstrates proficiency in the following areas: Service Orientation, Communication, Influence, Change Leadership, Results Orientation, Leadership Development and Cultural Competence.
- N/A
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Ranked among the nation's best
Every hospital that's part of the Kaiser Permanente system earned “high performing” recognition in the latest U.S. News and World Report's annual rankings. That means all 39 of our hospitals are among the top 20% in the nation.
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Awarded for excellence
We're proud that so many of our hospitals have earned Magnet status. It shows our real commitment to outcomes, safety, quality, efficiency, and, most importantly, to our nurses.
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Recognizing nurses during Nurses Month in 2022
We're thanking each one of our 65,000 Kaiser Permanente nurses for everything they've done for us and for the nation. Thank you for choosing to be a nurse and for leading our transformation of care.
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Explore a career in nursing
When you join Kaiser Permanente as a nurse, you'll help us boldly transform care while also building a career that offers more opportunities for you to grow.




Experience nursing excellence
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, scientists, and more. It takes an extraordinary team to offer extraordinary care.
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