Director, Diagnostic Imaging Services
Under the direction of the Regional Director Imaging Services provides overall leadership of Diagnostic Imaging Services to meet established access goals, member service measures, financial, growth, people, and quality goals. Ensures compliance with patient care quality standards as it relates to the care provided to all age groups of patients. Maintains performance improvement activities within the department and participates in Quality and Process Improvement activities. Assures competency of all personnel. Assists in formulating the budget. Maintains efficient and effective department operation while requiring compliance with all governing regulatory bodies and all other state, federal and local regulatory laws, standards and protocols. Champions patient safety to ensure safe, evidence-cased care is provided by the department. Champions the patient experience to ensure patients and their families have an exceptional experience with services. Collaborates closely with other Directors to ensure Diagnostic Imaging Services is integrated effectively and in a highly reliable way within the organization. Acts as liaison with Radiologists and staff and develops effective working relationships with physicians.
- People: Delegates effectively by entrusting responsibility and authority to others. Leads change and through vision and values. Values diversity and exhibits adaptability. Integrates current knowledge of all areas of responsibility and management theories and concepts into the practice environment. Provides overall management of human resources within areas of responsibility. Ensures employee satisfaction. Ensures the exchange of information (written and verbal) and ideas is timely, effective, and respectful. Informs executive management of pertinent information. Builds trust and communicates with impact. Develops strategic relationships and exhibits interpersonal sensitivity. Utilizes organizational savvy.
- Minimum seven (7) years of experience in radiology services.
- Minimum five (5) years of management experience in a clinical radiology setting.
- Bachelors degree in radiological science, healthcare or a related field OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- Nuclear Medical Technologist Certification (Hawaii) from Nuclear Medicine Technology Certification Board OR American Registry of Radiologic Technologists Certificate - Radiography OR Registered Diagnostic Medical Sonographer Certificate OR Radiologic Technologist Certification OR Registered Diagnostic Cardiac Sonographer Certificate
- Working knowledge of clinical computer systems, PC computer skills, and Microsoft Office tools
- Thorough knowledge of regulatory (state and federal) agency requirements and professional practice standards.
- Comprehensive knowledge of the function of a radiology
- Thorough knowledge of principles of supervision, management, personnel management, financial analysis and budgeting.
- Experience in financial management, program development, quality improvement and project management.
- Demonstrates customer-focused service skills.
- Demonstrated supervisory skills.
- Demonstrated verbal and written communication skills.
- Demonstrated ability to organize, prioritize and problem solve.
- Demonstrated ability to use good judgment and decision making, responding calmly and effectively in crisis situations.
- Demonstrated ability to resolve conflict.
- Demonstrated understanding and support for diversity in the workplace.
- Ability to think globally and provide line of sight from regional strategy to front-line staff.
- Highly effective interpersonal skills are required in building programs to support and maintain medical staff, administrative and community relationships.
- Behavioral interviewing experience.
- Experience in Labor/Management Partnership environment.
- Continued involvement in national, state and local professional organization(s).
- Proven ability to organize and manage radiology operations
- Demonstrated strengths in decision making in a consensus environment and collaborative management style.
- Kaiser Permanente experience
- Performance Improvement experience
- Masters degree in radiological science, business, public health, health administration strongly preferred.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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