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Senior Nurse Director, Hospital
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
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Job Schedule: Full-time
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Scheduled Weekly Hours:
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Shift: Day
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
Hear From Our People
Caitlin
Inpatient Lactation Consultant
As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.
Kimberly
Quality Coordinator RN
In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.
David
Appointment and Advice RN
The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want — from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.
Shawn
BSN, RN
I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.
Kristen
Relief Charge Nurse
Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.
Jazmin
RN, Advice Nurse
Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.
Senior Nurse Director, Hospital
In addition to the responsibilities below, this position is also responsible for proactively establishing best practice models; performing strategic planning and designing long-term patient care delivery systems and practice standards in several locations; leading the investigation of patient/family/member concerns regarding patient care and services; forming strategic partnerships with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; forecasting resource needs in clinical areas to ensure appropriate assignment and utilization; evaluating the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.
- Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent; stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.
- Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted source to executive leadership; provides influence and consultation in the development of the larger organizational or business strategy.
- Directs hospital administrative functions to support patient care by: anticipating business issues and barriers and providing recommendations while overseeing the development of strategies with stakeholders to identify factors contributing to business value; aligning workflow and performance targets across departments and across KP, and assuming accountability for department performance targets; optimizing and prioritizing operational initiatives and strategies related to departmental or program goals, objectives, and/or outcomes; partnering with internal and external stakeholders to identify areas of improvement and alleviate potential barriers to the implementation of cross-functional programs including workplace and patient safety, human resources (e.g., recruitment, selection, promoting active recruitment, performance evaluation and management), labor relations, training and development, and risk management issues; forecasting and establishing long-term survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and defining standards for audit documentation, information, and reports; and ensuring short and long-range financial goals are met by establishing and controlling the department budget, and ensuring overall financial performance meets expectations.
- Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: leveraging enterprise interdependencies across multiple programs and/or program work streams to align key care delivery initiatives across KP; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment; building relationships with key leaders internal and external to KP to develop and implement patient management solutions; forecasting and aligning resources in hospital areas to ensure appropriate assignment and utilization; overseeing multidisciplinary hospital leaders and service lines; planning the long-term strategic goals of emergency preparedness programs; ensuring the enterprises emergency preparedness and recovery plans are up to standards, ensuring managers and staff are trained and understand expectations for during and after an emergency; providing strategic direction to project teams leading initiatives and overseeing implementation, equitable distribution of resources, and delivery on objectives; assuming accountability for teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards; and defining and maintaining oversight and communication at the enterprise level.
- Oversees improvements to operations and technology processes by: forecasting and determining the direction of future strategic projects, providing oversight for multiple internal and external strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; using broad trends from analysis across operations processes to identify new practices to optimize the performance of operations system processes and address quality and safety issues; overseeing the development and implementation of strategic plans with the goal of achieving integrated services across the continuum of care in alignment with long-term enterprise-wide goals; and consulting with executive management for the effective integration of performance metrics to monitor the success of strategic improvement projects across the organization.
- Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: overseeing the development and implementation of strategies to ensure the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding departments accountable cross-functionally for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and creating a long-term vision for systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.
- Minimum eight (8) years of experience in patient care delivery.
- Bachelors degree in Nursing (BSN) AND minimum nine (9) years of experience in business operations, clinical health care, or a directly related field.
- Minimum four (4) years of experience managing operational or project budgets.
- Minimum four (4) years of experience in a leadership role with direct reports.
- Registered Nurse License (California) required at hire
- Basic Life Support required at hire
- Knowledge, Skills, and Abilities (KSAs): Patient Safety; Nursing Principles; Emergency Preparedness; Evidence-Based Medicine Principles; Change Management; Business Process Improvement; Compliance Management; Confidentiality; Health Care Compliance; Maintain Files and Records; Financial Acumen; Employee Training; Conflict Resolution; Stakeholder Management; Legal And Regulatory Requirements; Health Care Quality Standards; Workforce Planning; Microsoft Office; Information Systems
- Master's degree in Nursing (MSN) OR Master's degree in a business, nursing, health care, or directly related field and Bachelor's degree in Nursing (BSN).
- Certified in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership (AONL).
Navigating the Hiring Process
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Industry Leader
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Ranked among the nation's best
Every hospital that's part of the Kaiser Permanente system earned “high performing” recognition in the latest U.S. News and World Report's annual rankings. That means all 39 of our hospitals are among the top 20% in the nation.
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Awarded for excellence
We're proud that so many of our hospitals have earned Magnet status. It shows our real commitment to outcomes, safety, quality, efficiency, and, most importantly, to our nurses.
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Recognizing nurses during Nurses Month in 2022
We're thanking each one of our 65,000 Kaiser Permanente nurses for everything they've done for us and for the nation. Thank you for choosing to be a nurse and for leading our transformation of care.
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Explore a career in nursing
When you join Kaiser Permanente as a nurse, you'll help us boldly transform care while also building a career that offers more opportunities for you to grow.
Experience nursing excellence
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, scientists, and more. It takes an extraordinary team to offer extraordinary care.
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Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
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