Provides consultation and leadership in designated areas of expertise with minimal oversight. Collaborates with interdisciplinary teams and stakeholders to address issues and achieve project objectives. Shares knowledge and best practices with peers and staff, serving as a mentor to support a culture of excellence and continuous learning. Assists regulatory compliance by using knowledge of state, federal, and agency requirements to support and conduct audits, investigations, and chart reviews to identify compliance issues and implement plans. Implements policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies. Delivers training sessions, seminars, and workshops for staff and practitioners. Coaches staff on policies, procedures, protocols, educational programs, and best practices. Contributes to the identification and exploration of innovation opportunities in care delivery models and workflows. Engages with internal and external stakeholders to facilitate collaboration and achieve project objectives with minimal supervision. Implements policies, procedures, and standards with minimal supervision. Provides support on interpretation and application of policies and procedures and for alignment with organizational objectives, strategic plans, and regulatory requirements.

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.


• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.


• Assists in leadership and consultation by: providing consultation and leadership in designated areas of expertise with minimal oversight; collaborating with interdisciplinary teams and stakeholders to address issues and achieve project objectives; sharing knowledge and best practices with peers and staff; and serving as a mentor to staff, supporting a culture of excellence and continuous learning.


• Assists policy development and implementation by: implementing policies, procedures, and standards with minimal supervision; providing support on interpretation and application of policies and procedures; implementing policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies; and providing support for alignment with organizational objectives, strategic plans, and regulatory requirements, while adapting policies accordingly. providing support for alignment with organizational objectives and regulatory requirements; and assisting in developing strategic plans to adapt policies accordingly.


• Assists in regulatory compliance by: providing consultation using knowledge of state, federal, and agency requirements to ensure compliance in moderately complex situations; supporting and/or conducting audits, investigations, and chart reviews independently to identify compliance issues and implement action plans; implementing policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies; and staying abreast of regulatory changes and industry trends.


• Assists in evidence-based research and innovation by: contributing to the identification and exploration of innovation opportunities in care delivery models and workflows; and taking part in a culture of innovation within the organization, encouraging experimentation and continuous improvement.


• Assists in stakeholder engagement and collaboration by: engaging with internal and external stakeholders to facilitate collaboration and achieve project objectives with minimal supervision; contributing to meetings and discussions; and fostering relationships and partnerships, promoting teamwork and alignment across groups.


• Assists in training and education by: delivering training sessions, seminars, and workshops for staff and practitioners; coaching staff on policies, procedures, protocols, educational programs, and best practices; assisting in evaluating training effectiveness and making recommendations for improvement to align with policies, procedures, and protocols; and collaborating with peers on assessing learning needs and contributing to the development of innovative educational strategies to support a culture of continuous learning and improvement.